January 2012


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Heavy Mettle Victory

by Mazu, Michael J.; Conklin, Joseph D.

After 23 years of service, I retired from Heavymet. Heavymet is a colossus: 65,000 employees in 55 plants in six business units in six countries. I lived in interesting times there. Many asked how I felt about our progress in process management....


Lead On

by Liu, Shu; Ruegg, Stephen

In today's business environment, any organization that wishes to exceed customer expectations and stay competitive needs effective supplier management. Emotional intelligence plays an important role in dealing with suppliers....


Fail-Safe FMEA

by Rodríguez-Pérez, José; Peña-Rodríguez, Manuel E.

The appropriate use of quality risk management can help organizations comply with regulatory requirements, such as good manufacturing practices or good laboratory practices....


Practice Makes Perfect

by Rich, David

Significant problems can occur during full-scale production when new manufacturing processes are poorly conceived. Therefore, it is incumbent on R&D organizations to employ effective procedures that ensure sound manufacturing process development....


Online Conklin: Baker’s Loaf

by Conklin, Joseph D.; Mazu, Michael J.

When recounting Plant Able’s successful struggle to implement process management, we compared it to raising children. That sums up the story when implementation is in your home plant....


Online Conklin: The Road More Traveled

by Conklin, Joseph D.; Mazu, Michael J.

After being part of a great team that implemented process management at Plant Able in the XYZ division of Heavymet, I took the show on the road to our sister facility Plant Baker....


Open Access

Safe and Secure

by Scott, Bill; Krempley, Mark

Organizations everywhere are expected to do more with less in all areas of business. Safety and risk management are not necessarily immune when organizations must make difficult decisions about cuts in personnel and funding....



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