May 2011


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Open Access

Getting on Track

by Bowers, Dorothy P.; West, John E. “Jack”

ISO 26000 is here. Are you ready? Maybe the better question is: Do you care? You should. ISO 26000 Guidance on Social Responsibility has been touted as the new standard that can help manage social responsibility issues at your organization....


Open Access

Getting on Track/Por el Buen Camino

by Bowers, Dorothy P.; West, John E. “Jack”

ISO 26000 is here. Are you ready? Maybe the better question is: Do you care? You should. ISO 26000 Guidance on Social Responsibility has been touted as the new standard that can help manage social responsibility issues at your organization....


Results May Not Vary

by Johnson, Louis; McNeilly, Kirk

Controlling manufacturing processes so that products meet customer specifications is difficult. In such situations, factorial experimentation can be the key to understanding the impact of each process input on the process outputs....


Know Your Limits

by Henderson, Robert K.

In more than 27 years of working with a variety of manufacturing concerns, it is still surprising to observe how many manufacturing operations people possess such limited understanding of the myriad limits they adhere to each and every day....


Are You A Good Problem Solver?

by Gano, Dean L.

If you are like most people, you probably think you are a pretty good problem solver and have a good overall understanding of problem-solving practices. Yet, because you are reading this article, you also understand the value of continuous learning to...


Open Access

What Have We Learned?

by Reid, R. Dan

In a general way, the disaster in Japan provides us with a good context to see what lessons can be learned from fundamental quality management science....



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