August 2010
Sustainable Future
The new international standard ISO 9004:2009—managing for the sustained success of an organization—a quality management approach, brings quality management to a new area of sustained success. The standard adds a new term, sustained success...
Past Is Prologue
Although it’s tempting to look ahead, it’s wise to look back and learn from the past. This axiom holds true for quality management, which is why the history of the discipline is worth closer examination....
Proof Positive
Implementing change is challenging. Implementing change while driving growth and profitability is even more difficult. But when growth and profitability are at a premium, the need to accelerate positive change becomes even more critical....
On the Plus Side
Without a doubt, quality at Honeywell Federal Manufacturing & Technologies (FM&T) is built in, not bolted on. Given the sensitive and serious nature of FM&T’s business, there can be no other way....
Two in One
The terms risk analysis, risk assessment and risk management—often used interchangeably—can mean a variety of different concepts and metrics. There is no one single approach to risk management....
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