December 2009


Download Issue
(PDF Format)

Cover Your Bases

by Rowe, Matt; White, Brent

Recently, we were asked to give a presentation to a graduate-level organizational development (OD) class comparing process focused management (PFM) to OD. The request led us to conclude the complementary nature of PFM and OD is not well understood....


Open Access

Salary Survey 2009: Lingering Effects

by Bemowski, Karen

Like almost everyone, quality professionals are feeling the effects of the economic recession. In all, 4.9% of respondents to QP’s 23rd annual salary survey indicated they are unemployed, retired or laid off....


Open Access

Salary Survey 2009: Holding Steady

by Conklin, Joseph D.

QP’s salary survey is interesting in good times, and even more so in lean times. My observations for the 2009 version fall into three categories: profiles of success, limits of the survey and questions readers might ask to reflect on career development....


Salary Survey 2009: Part 1, Section 2: Salary by U.S. Regions and Canadian Provinces

by QP Staff

In the United States, the highest-paying region for quality professionals is the Pacific, according to the survey. The average salary in this region is $93,676, which is 12.3% higher than the national average salary, as Figure 1 shows....


Salary Survey 2009: Part 1, Section 6: Salary by Number of Work Hours

by QP Staff

As seen in past salary surveys, this year’s survey shows that relatively few quality professionals in the United States work a traditional workweek. Only 15.1% indicated they work 36 to 40 hours a week....


Salary Survey 2009: Part 1, Section 8: Salary by Number of Years in Current Position

by QP Staff

How many years have you been in your current job? If you said a number between one and three, you’re not alone. More than 30% of all the respondents surveyed indicate that they’ve been in their current position for one to three years....


Salary Survey 2009: Part 1, Section 9: Salary by Years in Current Position and in the Quality Field

by QP Staff

The salary survey respondents tend to have a lot of experience in the field but don’t stay in the same position a long time....


Salary Survey 2009: Part 1, Section 7: Salary by Nonexempt vs. Exempt Status

by QP Staff

Quality professionals who don’t get paid for overtime typically earn more than quality professionals who do get paid for overtime. In the United States, 87.2% of the respondents indicated they’re exempt from receiving overtime....


Salary Survey 2009: Part 1, Section 10: Salary by Number of Employees Overseen

by QP Staff

Overseeing other employees is part of the job for more than half of the quality professionals surveyed. In the last few years, the number of employees overseen was typically on the rise or holding steady....


Salary Survey 2009: Part 1, Section 12: Salary by Industry

by QP Staff

Although most of the surveyed quality professionals work in the manufacturing sector, the service sector is where the money is. In the U.S., 71.7% work in the manufacturing sector and earn about $7,504 less than counterparts in the service sector....


Salary Survey 2009: Part 1, Section 13: Salary by Geographic Location

by QP Staff

The vast majority of quality professionals who participated in this year’s salary survey work in the United States or Canada. Only 0.6% of the respondents work in other countries....


Salary Survey 2009: Part 1, Section 14: Salary by Organization’s Quality Infrastructure

by QP Staff

More than 80% of the surveyed quality professionals are members of their organizations’ quality departments—and those departments have gotten smaller for many in the last 12 months....


Salary Survey 2009: Part 1, Section 15: Salary by Extent of Quality Responsibilities

by QP Staff

Ideally, quality responsibilities should be included in every job description because quality is everyone’s responsibility. In reality, that’s usually not the case....


Salary Survey 2009: Part 1, Section 18: Salary by RABQSA International Certification

by QP Staff

In all, 13.3% of the surveyed quality professionals have at least one RABQSA International certification. Respondents held 31 of the 37 certifications listed in the salary survey....


Salary Survey 2009: Part 1, Section 17: Salary by Education, Experience in the Quality Field

by QP Staff

Staying in school and staying in the quality field make up a winning combination. The quality professionals in the United States with the highest average salaries are those who have doctorates and more than 20 years of quality experience....


Salary Survey 2009: Part 1, Section 20: Size of Raise and Additional Annual Payments

by QP Staff

An unprecedented number of quality professionals won’t be getting raises this year. Thirty-eight percent of the survey respondents indicated that they aren’t expecting a raise, which is significantly higher than in previous years....



Salary Survey 2009: Part 2, Section 21: Earnings by Experience...

by QP Staff

Last year’s survey report provided a historical comparison of the percentage of respondents who work only as self-employed consultants and the percentage of those who work for a company and offer consulting services on the side....


Salary Survey 2009: Part 2, Section 23: Hourly and Daily Rates

by QP Staff

The vast majority of self-employed consultants charge clients in time increments, such as by the hour or by the day. Having both hourly and daily rates is the most popular practice....


Salary Survey 2009: Part 2, Section 22: Base Earnings by Consulting Experience

by QP Staff

More consulting experience typically means higher average base earnings for self-employed consultants. Base earnings of both part-time and full-time U.S. consultants typically increase as the number of years spent as a self-employed consultant increases....


Salary Survey 2009: Part 1, Section 4: Salary by ASQ and RABQSA International Certification

by QP Staff

In all, 57.8% of those surveyed have at least one ASQ certification, and 13.3% have at least one RABQSA International certification....


Salary Survey 2009: Part 1, Section 5: Salary by Six Sigma Training

by QP Staff

This year, four job titles are directly applicable to Six Sigma training: Green Belt (GB), Black Belt (BB), Master Black Belt (MBB) and Champion. The vast majority of these respondents (97.3%) have completed at least one Six Sigma training program....


Salary Survey 2009: Part 1, Section 1: Salary by Job Title

by QP Staff

This year’s salary survey includes two new job titles: calibration technician and Green Belt. Both groups are at the lower end of the pay scale—with average salaries of $54,151 and $65,679, respectively....


Salary Survey 2009: Part 1, Section 3: Salary by Number of Years of Experience in the Quality Field

by QP Staff

With 63.7% of all the respondents having more than 10 years of experience in quality, it’s safe to say that most quality professionals come to work each day with a lot of experience tucked under their belts....


Salary Survey 2009: Part 1, Section 11: Salary by Division, Organization Size and Location of Headquarters

by QP Staff

Quality professionals who work in larger organizations typically take home larger paychecks. Respondents who work in organizations with more than 1,000 employees earn higher average salaries than those respondents who work in smaller ones....


Salary Survey 2009: Part 1, Section 16: Salary by Highest Level of Education

by QP Staff

Benjamin Franklin once said, “An investment in knowledge always pays the best interest.” Not only does furthering your education pay off in terms of expanding your horizons, but it also increases your earning potential....


Salary Survey 2009: Part 1, Section 19: Salary by Gender and Age

by QP Staff

In the United States, 67.3% of the survey participants are men. With an average salary of $86,588, they earn an average of $9,555 more than their female counterparts....


Salary Survey 2009: Part 2, Section 24: Base Earnings and Rates by Age, Gender and Geographic...

by QP Staff

The self-employed consultants in the United States and Canada are predominantly men. However, the Canadian consultants are a slightly younger crowd....



Featured advertisers