June 2009


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In a Perfect World

by Krzykowski, Brett

During an interview with QP, former U.S. Treasury Secretary Paul O'Neill speaks about the U.S. healthcare system, the signs of economic calamity everyone ignored, and the U.S. government's resistance to the quality way of thinking....


Pyramid Power

by Creasy, Todd

The next evolutionary step for Six Sigma could be a method called 6TOC (pronounced “six-tock”) that combines principles of lean Six Sigma with the theory of constraints....


Open Access

Prepared for Battle

by Grossi, Peter C.

Organizations need to remember that while the impact of a recession may be significant from a psychological perspective, the application of sound quality management principles has a much more significant effect on an organization’s success....


Riding the Storm Out

by QP Staff

Virtually everyone and every organization has been touched in some way by today’s turbulent economy. Smaller budgets, unexpected layoffs and workplace shake-ups have become commonplace....



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