May 2009


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Open Access

Can Do

by Wilson, Steven

Executing a food-systems audit brings with it a series of specific issues to consider. When performing an audit in a country that is not their own, however, auditors face additional challenges. With proper planning, those challenges can be overcome....


The Right Mix

by Bhalla, Aditya

Six Sigma offers a framework for process improvement based on objective data. W. Edwards Deming once said, “In God we trust: All others bring data.” For many Six Sigma practitioners, that’s become their undying motto....


A Lean Six Sigma Breakthrough

by Jing, Gary G.

The relationship between lean and Six Sigma may appear to be simple, but in practice it may be more challenging because there are so many ways to piece the two together....


Open Access

Narrow Healthcare's Quality Chasm

by Denney, William; St. John, Cynthia; Youngblood, Liz

Today's healthcare leaders face the need to effectively manage not only the clinical but also the business side of their operations. This includes demonstrating cost reductions, overall organizational improvement and long-term sustainability....


Take a Bite Out of Inefficiency

by Nuhfer, Dina; and Walters, Thomas

Providing consistent and effective service or product requires a consistent and effective framework for implementing, maintaining and improving tactical and strategic operations. Dentistry is no different....



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