March 2009


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Open Access

FMEA Minus the Pain

by Ramu, Govindarajan

Failure mode effects analysis has stood the test of time as a powerful risk assessment tool for products, processes and systems....


Open Access

Human Touch

by Nelson, John; Lemarquis, Jean-Paul

“No job is so important, nor service so urgent, that we cannot take the time to perform our work safely.” Those familiar with the old Bell System will remember this safety creed. It helped guide many decisions in potentially dangerous situations....


Off the Ground

by Edmund, Mark

None of the 4,000 fasteners that were hand drilled into the fuselage of any C-17 cargo plane was misaligned or had gone missing. For years, Boeing has been building these top-notch planes. It just wanted to build them better....


Open Access

Back in Circulation

by Vincent, Chad

As the applications for lean expand, organizations must realize lean’s usefulness goes beyond environmental efforts. But first, we must look at the history of lean and to understand how its future fully complements social responsibility....


Practice What You Teach

by Pumilio, John; Wettstein, Jason

Many education institutions do not have a foundation conducive to sustainability efforts. For many, change will be cumbersome. Opportunities exist, however, and persistence will be an ally....



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