June 2006

Open Access

Simple Tools for Complex Systems

by Thiraviam, Amar Raja

Complex problems don't always require complex solutions. Pareto analysis and process mapping are examples of simple tools that can reduce the defects of a complex manufacturing process. A high-tech manufacturer of electromechanical devices put these...

Use SPC for Everyday Work Processes

by Gruska, Greg; Kymal, Chad

Despite the advantages of statistical process control (SPC), many organizational implementation efforts have not been successful or self-sustaining. This has nothing to do with the methodology, but is a case of using the right toolbox but the wrong...

Statistical Engineering: A Case Study

by Steiner, Stefan; MacKay, Jock

The statistical engineering algorithm can be used to reduce variation in manufacturing and assembly processes, and is particularly useful in improvement systems such as Six Sigma. A case study illustrates how a team used the SE algorithm to reduce...

Core Roles in a Strategic Quality System

by Imler, Ken

When establishing and maintaining a strategically viable quality system, senior management defines the roles played by groups, departments, or functions within the organization using risk/benefit analysis to determine the best fit in terms of logistics,...

Open Access

A Community College's Long-Term Commitment

by Daniels, Susan E.

Committed leadership is essential to maintaining a focus on continual improvement in any organization. Dallas' Richland College proved this when, under the leadership of long-time president Steven Mittelstet, it became the first community college to...

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