A Better Picture

by Jensen, Willis; Szarka III, John; White, Kevin

All processes have variation. When you collect data on these processes, you can get a better understanding of the magnitude of that variation and what efforts are needed to reduce the variation to improve product quality....


Statistics Spotlight: Starting Up Is Hard to Do

by Hare, Lynne B.

Let’s face it. The outcome of most start-ups is disappointing to say the least. All too often, they end with unanswered questions, internal organizational strife and increased frustration. And that’s on a good day....


Heart of Change

by Bedgood, Casey

If handled incorrectly, change can be scary and ambiguous. Change is inevitable and the new norm for dynamic industries, such as healthcare. As change agents and leaders navigate the changing landscape, there are several important factors to consider....


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