Beyond providing quality products and services, organizations must gain trust by engaging customers on social media and cultivating trust agents. An organization can no longer ignore customer complaints because customers are just one Google search away fr...
National Quality Education Conference
November 16–17, 2014 | Milwaukee
2015 Lean and Six Sigma Conference
March 2–3, 2015 | Phoenix
ASQ members exchange ideas, comments and suggestions on a discussion board platform.