Manufacturing

Amazing Audits

by Coleman B. Sr., Lance

A new approach that incorporates the Kano model can help you evaluate the performance of your quality audit programs....


Open Access

Quality in the First Person: Who Cares?

by Purdy, Derek

Because quality professionals have the word “quality” in their job titles, their work is held to a higher standard. This author shares how he learned the importance of doing the job right the first time from his brother....


Open Access

One Good Idea: See the Full Spectrum

by Krishnappa, Umesh

To eliminate faults from reappearing, fault data spectrum is a tool that can monitor the effectiveness of corrective actions on a continuous basis....


Open Access

Quality in the First Person: Supplier Hugger or Engineer?

by Griffin, LaToya R.

The important dual role of supplier quality engineers is explained. They monitor the supply base, ensure suppliers are providing quality products, monitor supplier performance, evaluate corrective and preventive action responses, and perform audits....


Open Access

Back to Basics: Sufficient Evidence

by Suedbeck, John

A U.S. Federal Drug Administration standard on quality risk management provides guidance for applying quality risk management to supplier evaluation systems....


Open Access

Volviendo a los Fundamentos: Evidencia Suficiente

by Suedbeck, John

Cómo aplicar la gestión del riesgo a las evaluaciones de los proveedoress....


Open Access

Quality in the First Person: Substandard Training

by Nelson, T. Dan

After receiving improper training, this author experienced painful initial encounters with an ISO standard. Later in his career, he learned a more logical, process-based approach to implementing the standard that made his life easier....


Open Access

Back to Basics: Substantiation Test

by Mitchell, Joseph Paul

Hypothesis testing is one of many Six Sigma tools used for process improvement. Recently, it was part of a manufacturer's define, measure, analyze, improve and control investigation concerning a suspected variance of mechanical properties in steel tubing....


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