Manufacturing

Necessary Measures

by Johnson, Louis; Deaner, Maureen;

Learn the difference between standard and expanded gage repeatability and reproducibility (R&R) studies and how expanded gage R&R helps clarify measurement system variation....


Open Access

Quality in the First Person: Return to Roots

by Glover, Mike

Exposed to the manufacturing industry at a young age, the author reflects on career exploration and his eventual role in quality at his family's business....


Volviendo a los Fundamentos: Represente Gráficamente su Entusiasmo

by Phillips, David

Spanish translation of June 2014 Back to Basics column explaining how to plot operating characteristic curves in Excel....


Open Access

Quality in the First Person: Super Powers

by Schmidt, Megan

In honor of National Engineers Week, QP took a closer look at what makes engineers and the profession super by asking the global engineering community to weigh in with its thoughts....


Open Access

Quality in the First Person: Career Traveler

by Hermenitt, Chris

Determination helps machine operator soar to the top....


Open Access

One Good Idea: Mind Your Metrics

by Hartmann, Thomas

Add customer value to your overall equipment effectiveness formula....


One Good Idea: Probable Cause

by Broccoletti, Moreno

An approach that standardizes the unwritten rules that make root cause analysis effective is proposed in this column....


Open Access

Quality in the First Person: Looming Memory

by Taylor, William D.

As quality professionals, we pride ourselves on our ability to get to the root cause of any problem and correct it. To our credit, we usually have numerous success stories. But I wonder how many of us are haunted by an unsolved problem?...


Reinventing Excellence

by Buckman, Jim; Buckman, Mary Beth

How Corning used quality to maintain its legacy of innovation for 160 years....


Open Access

Balancing Act

by Montgomery, Eda Ross; Neway, Justin

With common quality methods and standards in place, manufacturing organizations share a daunting challenge: an increased volume of electronic and paper-based data collected during process development and manufacturing....


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Visit http://asq.org/conferences/service-quality/.

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Visit http://asq.org/nqec/.

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