Government and Military
One Good Idea: Flurry of Inactivity
It won’t be long before snow starts to fall again. And as the weather cools, it reminds me of the blizzard that struck the New York City area last December and a lesson it can teach leaders everywhere....Perspectives: Salvaging Baldrige
The Baldrige Performance Excellence Program is in trouble. It was in trouble before its federal funding was threatened. And it’s because the program has gotten away from its roots....What Have We Learned?
In a general way, the disaster in Japan provides us with a good context to see what lessons can be learned from fundamental quality management science....In a Perfect World
During an interview with QP, former U.S. Treasury Secretary Paul O'Neill speaks about the U.S. healthcare system, the signs of economic calamity everyone ignored, and the U.S. government's resistance to the quality way of thinking....The Road to Improvement
Registration of public organizations to the ISO 9001 quality management standard can be difficult because of their complex operations and extensive documentation....Far-Sighted
In the first year nonprofit organizations could apply for the honor, Coral Springs became the first local government to take home a Baldrige award by proving it didn't emphasize the present at the expense of the future....
American Statistical Association Conference on Statistical Practice
February 16–18 | Orlando, FL
Visit www.amstat.org/meetings/csp/2012/index.cfm.
ASQ Lean and Six Sigma Conference
February 27–28 | Phoenix, AZ
Visit http://asq.org/conferences/six-sigma.
ASQ members exchange comments, suggestions, questions and ideas inspired by articles or letters in Quality Progress.
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