Education

Open Access

Quality in the First Person: Get a Job

by Cote, Murray

Professor encourages students to seek certification....


Open Access

One Good Idea: Mind Your A's and E's

by Goldman, Ira B.

Regardless of what media combinations you decide to use for your training, four concepts are essential for engaging students and making the learning stick....


Open Access

PDSA Leads to Top Accolades

by Adrian, Nicole

Force field analysis. Two-way communication. SWOT analysis. These terms are likely familiar to quality professionals in the manufacturing, service and possibly even healthcare fields. But to those in education? It’s unlikely....


Open Access

Back in Circulation

by Vincent, Chad

As the applications for lean expand, organizations must realize lean’s usefulness goes beyond environmental efforts. But first, we must look at the history of lean and to understand how its future fully complements social responsibility....


Practice What You Teach

by Pumilio, John; Wettstein, Jason

Many education institutions do not have a foundation conducive to sustainability efforts. For many, change will be cumbersome. Opportunities exist, however, and persistence will be an ally....


A DMAIC Makeover

by Stauffer, Rip

Define, measure, Analyze, improve and control (DMAIC) is the common roadmap for Six Sigma projects. But there are potential weaknesses in this roadmap that could be addressed with a simple, proven adjustment to DMAIC....


Standards Outlook: Conducting a Document Review

by Russell, J.P.

Some industry sectors require documentation that has word-for-word traceability between the MS documentation and audit criteria. For internal audits, document reviews can be part of a routine audit of an area, rather than a separate document review. Docum...


Open Access

Career Corner: Something Worth Catching

by Westcott, Russ

CAGS stands for capability + adaptability + growthability + sustainability. It’s a formula for success in any field....


Drill Deep for Strategic Alignment

by Kausek, Joe

Internal auditors must understand an organization’s strategy and how each process fits into that strategy. Internal auditing for strategic alignment and execution requires that the auditor understand the organization’s desired strategy and how each proces...


Guest Editorial: To the New U.S. President

by Saco, Roberto

In an age where, it would seem, every other person is a blogger and one can barely manage to read the hometown newspaper on the fly, addressing a future U.S. president on matters of national import seems, well, solipsistic...


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