Some industry sectors require documentation that has word-for-word traceability between the MS documentation and audit criteria. For internal audits, document reviews can be part of a routine audit of an area, rather than a separate document review. Docum...
Internal auditors must understand an organization’s strategy and how each process fits into that strategy. Internal auditing for strategic alignment and execution requires that the auditor understand the organization’s desired strategy and how each proces...
ASQ Service Quality Conference
Sept. 22–23, 2014 | San Francisco
National Quality Education Conference
November 16–17, 2014 | Milwaukee
ASQ members exchange comments, suggestions, questions and ideas inspired by articles or letters in Quality Progress.