Quality Progress

May 2015 Issue

Cover Story

Process Primer

Buoyed by the basics of business process management, any organization can increase its capacity and achieve breakthrough results.

by Alan Mendelssohn

Open Access



Small Changes, Big Results

Using various lean techniques, an auto parts supplier reduced risk priority numbers in its production line and scored big improvements at the end.

by Chris Harris, Niran Audimoolam and Stephen A. Gudgel

Quality in Education

Outside Influence

A summer camp in South Carolina gives high school seniors real-life experience and training on quality tools, encouraging the students along the way to consider STEM careers.

by Jim O’Connor, Eric Hayler and Tim Ellis


Seeing Is Believing

A new quality tool takes on cycle-time issues and lets analysts and improvement teams know exactly where to focus their efforts.

by Gregg Young

Hromi, ASQ Past President And Honorary Member, Dies

Armand V. FeigenbaumJohn D. Hromi, an ASQ former president and honorary member, has died. He was 94.

Hromi served as professor emeritus for Rochester Institute of Technology’s (RIT) Quality and Applied Statistics Center, which was named after him in 1992 because of his well-established reputation as an international authority in industrial statistics and quality control. He had worked at the New York university since 1981, having served as professor and the center’s executive director.

Hromi was named an honorary ASQ member in 2004 for his exemplary service as a practitioner, educator and consultant of quality management and applied statistics principles and techniques. Hromi was named an ASQ fellow in 1961 and served as ASQ president in 1981. He was the recipient of the ASQ’s Grant and Lancaster Awards in 1987 and 1996, respectively, its Edwards Medal in 1993, and its Distinguished Service Medal in 2001.

For more about Hromi’s selection as an ASQ honorary member, visit http://tinyurl.com/asq-hromi. For a complete obituary, visit http://tinyurl.com/hromi-obit.

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