September 2015 Issue
Standards experts provide basic analyses and map out five key changes included in ISO 9001:2015 to help make sense of what they mean, what your organization must do to meet the new requirements, and resources available to help you navigate the transition.
by Bill Aston, Susan L.K. Briggs, Charles A. Cianfrani, Deann Desai, Allen Gluck, Paul C. Palmes, Denise Robitaille and John E. “Jack” West
A pilot project proved how the ISO/IEC 25000 family of standards can be used to evaluate software quality and let developers better address maintenance issues.
A new approach that incorporates the Kano model can help you evaluate the performance of your quality audit programs.
A look back at the lasting contributions Ichiro Ishikawa and Kaoru Ishikawa made to total quality management and the world of quality.
One of the biggest changes in ISO 9001:2015 is the incorporation of risk-based thinking. Watch videos on the topic on ASQ’s Standards Channel and view an ASQ TV episode related to risk available Sept. 8.
Have you run into a problem you can’t seem to solve? Look no further. QP’s experts will provide answers and insights to your toughest questions.
Submit your question today.
International Conference on Quality Standards
November 9-10, 2015 | Indianapolis, IN
Lean and Six Sigma Conference
February 29-March 1, 2016 | Phoenix, AZ
ASQ members exchange ideas, comments and suggestions on a discussion board platform.