Quality Progress

October 2016 Issue

Cover Story

Leading the Way

Learn how to overcome the challenges surrounding new requirements around leadership’s role in ISO 9001:2015.

by Robert Freeman and Jennifer Drown

Open Access




Coordinate, Collaborate, Consolidate

Get a handle on the many audits, peer reviews, assessments and other oversight activities happening throughout your organization.

by Carl M. Oland


Elephant in the Room

A centuries-old tale can be an eye-opener to large lessons related to managing audits effectively.

by Bering He


Diving Deeper

A new statistical method to study a process uses simple models without needing advanced math.

by Joe Sipper

Joint Commission Leader Discusses Quality in Healthcare

ASQ TV: ISO 9001 Check-in

In the latest episode of ASQ TV, standards experts explain key changes to ISO 9001:2015, such as how to understand the term “documented information,” the role of leadership and the emphasis on risk-based thinking.

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