Quality Progress

June 2013 Issue


Cover Story

To All Corners of Kenya

Delivering medicine to Kenyans living with HIV/AIDS was greatly improved through a project that used an ISO 9001 approach to solidify the supply chain that handled the life-saving drugs.

by Tiffany Darabi

Open Access

Statistics

Parts of the Process

Repeatability and reproducibility studies can help evaluate the parts of a measurement system that may need improving.

by Víctor M. Aguirre-Torres and Maria Teresa López-Alvarez


Supply Chain

The Power of Prediction

Use quality and statistical methods to predict parts demand and adjust to inconsistent supplier deliveries to stay one step ahead in servicing customers.

by Gregory A. Kruger


Service Quality

Getting a Good Read

Implementing quality management helped libraries learn to better serve their patrons in the internet age.

by Todd Bruns and Rendong Bai


Keen on Kenya

Tiffany DarabiIn this month’s Author Audio, hear Tiffany Darabi, author of “To All Corners of Kenya,” discuss the project that strengthened supply chain activities and helped deliver HIV/AIDS drugs more efficiently to patients throughout the nation.

ASQ TV
Follow QP

Facebook   Twitter   Linkedin

Upcoming Events

22nd Annual Service Conference

October 7–8, 2013 | Las Vegas
Visit http://asq.org/conferences/service-quality/.

National Quality Education Conference

November 17–18, 2013 | Milwaukee, WI
Visit http://nqec.asq.org/.

more events

Featured Tools
Affinity Diagram

Affinity Diagram

Organize your ideas into their natural relationships.

more tools

Pareto Chart

Pareto Chart

Organize your data to see which factors are more significant.

more tools

Check Sheet

Check Sheet

Collect and analyze your data with this structured form.

more tools

Quality Progress Discussion Boards

ASQ members exchange comments, suggestions, questions and ideas inspired by articles or letters in Quality Progress.

view the QP Discussion Board


Featured advertisers