February 2016 Issue
For many, a modified version of Six Sigma’s define, measure, analyze, improve and control (DMAIC) method can be used to improve companies’ translation processes, aiding efforts to expand globally.
by Matthew Mermel
Lean Six Sigma
A cellular phone company called on lean to shore up its call center operations. The result? Call handling time was reduced by 30 seconds, which helped save the company $2.5 million annually.
Lean methods and tools empowered staff members at a St. Louis hospital’s labor and delivery unit to accomplish more procedures on time, improve patient recovery times and grow a quality culture.
Six Sigma’s DMAIC method guided New York college students to recommend ways to revamp their school’s academic advising program.
Lean and Six Sigma
It’s important to understand the challenges of managing multiple stakeholders and building a structured approach during lean Six Sigma projects at financial institutions.
ASQ TV: Lean vs. Sixgma
Learn what makes lean and Six Sigma such powerful approaches in episode of ASQ TV. It’s not about which approach is better, but how bringing in elements of each can enhance your problem-solving efforts.
Have you run into a problem you can’t seem to solve? Look no further. QP’s experts will provide answers and insights to your toughest questions.
Submit your question today.
Lean and Six Sigma Conference
February 29-March 1, 2016 | Phoenix, AZ
World Conference on Quality and Improvement
May 16-18, 2016 | Milwaukee, WI
ASQ members exchange ideas, comments and suggestions on a discussion board platform.