September 2010 Issue


Cover Story

Taking the Reins

Textron reenergized its companywide lean Six Sigma program by giving individual business units more flexibility and freedom.

by Lynn Kelley

Open Access

Lean

Keep it Simple

Three tenets of lean can help redirect organizations that have gone astray on their lean journeys.

by Adil F. Dalal


Baldrige Award

Jersey Score

A New Jersey-based healthcare organization took home Baldrige honors by pinpointing the right quality methods to improve processes and enhance customer service.

by Brett Krzykowski


Supply Chain Management

Handle With Care

Eliminating maverick decisions about your organization’s material suppliers will help manage risks and avoid hazards.

by Marilyn Evans


Process Improvement

Flush With Success

A fresh approach to cleaning manufacturing equipment can reduce costs and minimize a company’s ecological footprint.

by Peter C. Grossi


Clear Connection

Jack ReVelle, author of "Making the Connection" in the July 2010 issue, recently checked in to provide even more information about how quality tools can be combined to create a powerful problem-solving force. Hear what he had to say in this 45-minute webinar.

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Upcoming Events

19th Annual ASQ Audit Division Conference

October 7-8 | Orlando, FL
Visit www.asq.org/conferences/audit/index.html or e-mail pfremont@aerosysengr.com.

Supply Chain World Europe 2010

October 24-26 | Munich, Germany
Call the Supply Chain Council at 202-962-0440 or e-mail info@supply-chain.org.

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Featured Tools
Affinity Diagram

Affinity Diagram

Organize your ideas into their natural relationships.

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Pareto Chart

Pareto Chart

Organize your data to see which factors are more significant.

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Check Sheet

Check Sheet

Collect and analyze your data with this structured form.

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ASQ members exchange comments, suggestions, questions and ideas inspired by articles or letters in Quality Progress.

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