September 2010 Issue
Taking the Reins
Textron reenergized its companywide lean Six Sigma program by giving individual business units more flexibility and freedom.
by Lynn Kelley
Lean
Keep it Simple
Three tenets of lean can help redirect organizations that have gone astray on their lean journeys.
Baldrige Award

Jersey Score
A New Jersey-based healthcare organization took home Baldrige honors by pinpointing the right quality methods to improve processes and enhance customer service.
Supply Chain Management
Handle With Care
Eliminating maverick decisions about your organization’s material suppliers will help manage risks and avoid hazards.
Process Improvement

Flush With Success
A fresh approach to cleaning manufacturing equipment can reduce costs and minimize a company’s ecological footprint.
- Up Front
- Perspectives [Open Access]
- Quality in the First Person
- Career Corner [Open Access]
- Standards Outlook
- Statistics Roundtable
- Measure For Measure
- 3.4 Per Million
- Back to Basics [Open Access]
- Volviendo a los Fundamentos
- One Good Idea [Open Access]
Clear Connection
Jack ReVelle, author of "Making the Connection" in the July 2010 issue, recently checked in to provide even more information about how quality tools can be combined to create a powerful problem-solving force. Hear what he had to say in this 45-minute webinar.
19th Annual ASQ Audit Division Conference
October 7-8 | Orlando, FL
Visit www.asq.org/conferences/audit/index.html or e-mail pfremont@aerosysengr.com.
Supply Chain World Europe 2010
October 24-26 | Munich, Germany
Call the Supply Chain Council at 202-962-0440 or e-mail info@supply-chain.org.
ASQ members exchange comments, suggestions, questions and ideas inspired by articles or letters in Quality Progress.









