September 2014 Issue
Next fall, ISO 9001:2015 will be released—a standard that will look much different than its previous iteration. Here are 15 things you need to know now to prepare.
by Paul Palmes
The ISO 9001 revision will require organizations to refine their strategies and methods for identifying, managing and mitigating risk.
An insider’s perspective on how a Xerox business unit leveraged ISO 9001:2008 to revamp its quality management system and boost its bottom line.
Ten common challenges confront practitioners of failure mode and effects analysis. Here, learn tactics to retaliate and build an effective audit process.
- Up Front
- Innovation Imperative [Open Access]
- Quality in the First Person [Open Access]
- Career Corner [Open Access]
- Standards Outlook [Open Access]
- Statistics Roundtable
- Measure For Measure
- 3.4 Per Million
- Back to Basics [Open Access]
- Volviendo a los Fundamentos [Open Access]
- One Good Idea [Open Access]
Watch and Learn
View an interview with JoAnn Sternke, superintendent of the Pewaukee School District in Wisconsin, a 2013 Baldrige award recipient profiled in "The Ripple Effect." Sternke describes the eye-opening experience of implementing the Baldrige criteria.
Have you run into a problem you can’t seem to solve? Look no further. QP’s experts will provide answers and insights to your toughest questions.
Submit your question today.
National Quality Education Conference
November 16–17, 2014 | Milwaukee
2015 Lean and Six Sigma Conference
March 2–3, 2015 | Phoenix
ASQ members exchange comments, suggestions, questions and ideas inspired by articles or letters in Quality Progress.