October 2015 Issue
To rescue and restore the quality and performance of its supplier base, an energy company took a page from a German automotive standard and built its own audit program to assess and manage suppliers.
by Vivek Namboodiripad
How ISO 9001:2015 may affect the way ISO/TS 16949—which covers automotive quality system standards—is revised and what possible changes could mean for management, internal auditors and members of automotive supply chains.
A new decision-making process can help you organize, evaluate and balance competing objectives so you can reach a coherent, justifiable final choice in five manageable steps.
To uplift its operations and improve customer service, a Colorado credit union trained employees on quality tools, established much-needed structure around planning and took the fear out of asking the tough questions. In turn, Elevations Credit Union grew its business and in 2014 became the first credit union to ever receive a Baldrige award.
ISO 9001 Released
ISO 9001:2015, the revised version of the international quality management system standard, has been finalized and released. Learn more about the standard and purchase a copy.
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International Conference on Quality Standards
November 9-10, 2015 | Indianapolis, IN
Lean and Six Sigma Conference
February 29-March 1, 2016 | Phoenix, AZ
ASQ members exchange ideas, comments and suggestions on a discussion board platform.