Back to Basics

2020

Open Access

Back to Basics: Quality Trilogy 2.0

by Dou, Yongpeng

Joseph Juran’s paper “The Quality Trilogy”1 has strongly contributed to the mission of quality management and is well recognized all over the world. More than three decades later, a Quality Trilogy 2.0 is proposed....


Open Access

Back to Basics: Ensuring R&R

by Force, Scott

Most quality professionals are familiar with the traditional variable measurement systems analysis (MSA) tool—also known as the gage repeatability and reproducibility (R&R) study....



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