Back to Basics
2013
Back to Basics: Tell Me About It
Plan-do-study-act-export (PDSA-X) supports the collaborative pursuit of excellence across organizational boundaries, geography and time....
Back to Basics: According to Plan
Regardless of the purpose, audits must be properly planned so they’re successful and valuable. Often, this crucial step receives scant attention. The audit process should be divided into three equal parts: planning, execution and follow-up....
Back to Basics: Light Bulb Moment
NEWLY CERTIFIED Six Sigma Black Belts often struggle with understanding how the various quality tools work together. It took me a few projects before I began to see linkage. As I teach and mentor new Belts, I use an analogy that hits close to home....
Back to Basics: Winning Them Over
You’re the new quality manager. You meet the management team and it seems committed to quality and fulfilling regulatory requirements. You’re relieved. Obtaining buy-in is half the battle....
Back to Basics: Minimizing Chaos
Much has been written about document control and management. But applying these basic principles can help transform a nightmare into a well-managed system....
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