Back to Basics

2013

Open Access

Back to Basics: Pyramid Scheme

by Weeden, Marcia

A framework for stronger standard operating procedures....


Open Access

Back to Basics: Tell Me About It

by Radziwill, Nicole

Plan-do-study-act-export (PDSA-X) supports the collaborative pursuit of excellence across organizational boundaries, geography and time....


Open Access

Back to Basics: According to Plan

by Port, Jonathan

Regardless of the purpose, audits must be properly planned so they’re successful and valuable. Often, this crucial step receives scant attention. The audit process should be divided into three equal parts: planning, execution and follow-up....


Open Access

Back to Basics: Light Bulb Moment

by Force, Scott

NEWLY CERTIFIED Six Sigma Black Belts often struggle with understanding how the various quality tools work together. It took me a few projects before I began to see linkage. As I teach and mentor new Belts, I use an analogy that hits close to home....


Open Access

Back to Basics: Winning Them Over

by Becker, Jr., Steve

You’re the new quality manager. You meet the management team and it seems committed to quality and fulfilling regulatory requirements. You’re relieved. Obtaining buy-in is half the battle....


Open Access

Back to Basics: Minimizing Chaos

by Gojanovic, Tony

Much has been written about document control and management. But applying these basic principles can help transform a nightmare into a well-managed system....



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