Back to Basics


Open Access

Back to Basics: Zero Defect Sampling

by Gojanovic, Tony

One perk of being a quality professional is running across a statistical rule of thumb that has application to the quality sciences....

Open Access

Back to Basics: Plan Experiments to Prevent Problems

by Laman, Scott A.

An experimenter's ability to minimize mistakes often comes with experience. Unfortunately, this experience often results from past problems, surprises or confusion....

Open Access

Back to Basics: Have You Adequately Defined Your Situation?

by Westcott, Russell T.

The is/is not matrix is a simple yet powerful tool that enables a planner or investigator to more clearly define the problem, decision or situation being addressed. The matrix can be extremely useful in problem definition and root cause analysis, but...

Open Access

Back to Basics: It's Just Paperwork?

by Mahoney, Carol

Understanding the need for document control

When I was a teenager, my mother gave me a diary and a bit of advice: "Say what you think, but be careful what you write."...

Open Access

Back to Basics: Build an Affinity for K-J Method

by Plain, Craig

Affinity diagrams help arrange many pieces of data into manageable groups....

Open Access

Back to Basics: Data Collection Guidelines: the People Element

by Laman, Scott

Collecting high quality data is essential to the success of any project, process improvement or new product development....

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