Six Sigma Solutions

2011

3.4 per Million: The Way to Fail

by Kubiak, T.M.

Several months ago, I received a call from a lean Six Sigma leader from a large multinational organization who was concerned because his organization was having great difficulty completing projects....


3.4 per Million: Sum it Up

by Conklin, Joseph D.

The future of the quality profession is a perennially popular topic of conversation whenever my colleagues gather at the water cooler, the monthly section meeting or the annual ASQ conference....


3.4 per Million: We Are Different

by Carnell, Mike

A few months ago, I was speaking with a prospective client about continuous improvement, and I mentioned another organization that I helped. “I can see how it worked for them,” he said. “But, we are different.”...


3.4 per Million: Integrating Inputs

by Breyfogle, Forrest W. III

Obtaining voice of the customer information is always important because a business’s survival depends on a person choosing its products over a competitor’s products....



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