3.4 Per Million
2010
3.4 per Million: Firefighting With DMAIC
As quality professionals, we like to solve problems by finding root causes and putting fixes in place. As a rule, we don’t like to fight fires, but sometimes we have to....
3.4 per Million: The Driving Force
Not long ago, I conducted a workshop at a client’s site to help develop a pipeline of meaningful lean Six Sigma projects. Before I had a chance to describe the workshop, members of the client’s team began rattling off project after project....
3.4 per Million: An Everyman's Guide to Handling Data
I have been an applied statistician for many years. Regardless of the industry or project I encounter, the most common request I get is, “How big a sample size do I need?” That one is usually fairly straightforward, but not always....
3.4 per Million: Rediscovering True North
During my years at Motorola, I had the pleasure of viewing a video by the popular trainer Morris Massey. In the video, he introduced the concept of a “significant emotional event.”...
3.4 per Million: Insight or Folly?
In lean Six Sigma, much training effort is spent on conveying the importance of having a measurement system so that consistent and correct decisions are made relative to assessing part quality and process attributes....
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