Up Front
1999
A Question of Timing
This month and next Quality Progress will be paying special attention to the future as we publish our final issue of 1999 and our first one of 2000. This month Quality Progress features insights about the future practice of quality from four eminent quali...
Right and Wrong
Many agree with Mark Twain's statement that "there are three kinds of lies: lies, damned lies and statistics." But there are at least three things wrong with this notion. For years the November Quality Progress has ranked as the issue readers say they fin...
Six Sigma Saga
So what's all the fuss about Six Sigma? Someone said Six Sigma referred to the width of a bell curve measured out that many standard deviations. As he explains it, Mike is not the father of Six Sigma, but rather its godfather....
Getting Back to Quality's Roots
The framework for understanding variation--random or otherwise--is statistics, and in recognition of the importance of statistical analysis Quality Progress has long featured a regular column on this topic. Phil, former chairman of ASQ's Measurement Quali...
Manufacturing, Service Converge
Listen to Jack Welch, who has become one of quality's biggest boosters from his position atop General Electric Co. In addition to six sigma and globalization, Welch has staked the future of his company on its ability to compete as a service provider. "The...
Why QP Is Focused on Standards
Either readers have an insatiable appetite for articles about standards, or they are looking for a different kind of approach in covering this topic. To round things out, the Quality Progress staff polled a cross-section of experts on quality and standard...
Readers React to Redesign
When we set about redesigning Quality Progress just over a year ago, one of our main goals was to find a way to update the look and content of the magazine without doing anything that might alienate our readers. After all, Quality Progress has long been c...
Partnering Pays Off
About five years ago, ASQ formed a new-business development unit and charged it with meeting the diverse customer needs of individuals and organizations in a dynamic and very competitive marketplace. ASQ's strategy is based on four key points: a proactive...
Quality Fuels Results
Quality, for many, now means performance excellence and is based on a systems approach that encompasses leadership, strategic planning, customer and market focus, information and analysis, employee satisfaction, process management, and business results--e...
With readers in mind, Quality Progress gets a new look
The goal was for the Quality Progress staff to learn more about how readers utilize the publication and to see how it could be made even more useful. But they were also gratified to see how the readers of Quality Progress have come to view the magazine as...
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