Standard Issues


Open Access

Standard Issues: Prove Your Worth

by Ramu, Govind

Quality management systems (QMS) often are misperceived by top management as a paperwork exercise necessary for maintaining ISO 9001 certification. Quality professionals often have a hard time conveying a QMS’s tangible benefits....

Open Access

Standard Issues: A Well-Known Secret

by Cressionnie, L.L. “Buddy”; Palmes, Paul

Every organization has room to improve its quality management system (QMS), but where can it turn for expert guidance?...

Open Access

Standard Issues: Open to Interpretation

by Palmes, Paul; Isaacs, Dale

“The organization shall” is a well-known phrase throughout International Organization for Standardization (ISO) standards. What follows these words must be addressed by an organization. Unfortunately, sometimes the requirements can be a bit confusing....

Open Access

Standard Issues: Big Q vs. Little q

by West, John E. “Jack” ; Cianfrani, Charles A.

To demonstrate the organization’s ability to consistently provide products or services that meet customer and applicable statutory and regulatory requirements, as well as the organization’s internal requirements....

Standard Issues: A Standard's Evolution

by Sheps, Isaac; L’Espérance, Pierre

Organizations must move beyond product quality to the next level of organizational quality by implementing an effective and efficient management system. It must be focused on the organization’s ability to meet the needs and expectations of its customers....

Open Access

Standard Issues: Game, Set, Match

by Coleman Sr., Lance B.

Every ISO standard is reviewed to stay abreast of changing industry norms. I recently concluded a fantastic two-year term as chair of U.S. technical advisory group (TAG) 302 to project committee (PC) 302, which was created to revise ISO 19011:2011....

Standard Issues: Keeping Current

by Aston, Bill

As soon as an organization becomes the least bit familiar with a management system, changes are made to meet newly identified customer requirements or to comply with recently issued editions or revisions to the standard or specification....

Open Access

Standard Issues: Paddle Like the Dickens

by Ramu, Govind

Throughout my quality career, I have been continually challenged by business process owners, R&D engineers and scientists, and senior management staff to prove the benefits of quality management systems (QMS)....

Standard Issues: Sustaining Success

by Palmes, Paul

The latest revision to ISO 9001, which incorporates Annex SL’s high-level structure and ushers in new clauses and terminology, dominates conversations because of its new approach and emphasis on context, interested parties and risk-based thinking....

Open Access

Standard Issues: Preparing for Change

by Hirt, Bill

ISO/IEC 17025—General requirements for the competence of testing and calibration laboratories is the global standard for testing and calibration labs....

Standard Issues: Progressing to Plan

by Cressionnie, L.L. “Buddy”

The transition to the AS9100:2016 series of quality management system standards is proceeding according to the plan set out in International Aerospace Quality Group (IAQG) supplemental rule (SR) 003, which was approved Oct. 12, 2016....

Open Access

Standard Issues: Troublesome Transitions

by Reid, R. Dan

The International Automotive Task Force (IATF) has released information on the most-cited IATF 16949:2016 clauses during initial audits for organizations transitioning from ISO Technical Specification (TS) 16949:2009....

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