Standards Outlook
2003
How to Implement and Audit the Process Approach
If you organize your management system according to how business processes work instead of by departments or elements of a standard, you are using the system-process management approach. The ISO standards community has provided several guidance documents ...
Column: Standards Outlook: Characteristic Management
Executives sometimes wonder why their organizations still have quality problems, despite their best efforts to eliminate them. There are many possible causes and you've probably heard of some of them, such as lack of resources and lack of leadership or...
Column: Standards Outlook: Strategies for Improving Business Performance
Most organizations face dozens of extraordinary conditions in today's business environment, including aggressive competitive strategies from their opposition, daunting regulatory situations and the pressures of...
Column: Standards Outlook: Test ISO 9000:2000 Understanding
Your ISO 9001:2000 certificate is only as good as the people helping to manage, review, evaluate and update the quality management system (QMS) behind...
Column: Standards Outlook: Auditing a Process Based System
Since the clause-by-clause approach to auditing for ISO 9000 no longer works, auditors will need to understand subjective and objective issues, and to determine whether the processes of the Quality Management System are...
Column: Standards Outlook: The White House Manages Green
Discussion of environmental management systems (EMS) implementation typically evokes corporate initiatives, such as the worldwide effort among many in the automotive industry to achieve ISO 14001 certification....
Column: Standards Outlook: Technology and World Leadership
This month's column will be a bit unusual in that it does not look forward so much as look back. I am writing as the conflict in Iraq is winding down...
Column: Standards Outlook: Use ISO 9004 To Improve Performance
ISO 9004:2000 is a valuable tool for improving an organization's effectiveness, efficiency and the quality of its products and services. It is a standalone document that should be used for improving organization performance....
Column: Standards Outlook: ISO 9000 and More
DVDs have become a very popular form of home entertainment. Movies released on DVD often feature bonus material and deleted scenes. Wouldn't it be nice if readers of print material could have this option from time to time!...
Column: Standards Outlook: Is There Time?
Meeting the ISO 9001:2000 transition deadline will be a challenge for some organizations...
Column: Standards Outlook: Ensure Medical Device Safety
A safe medical device is one that does not injure a patient, user or caregiver. Processes and procedures that ensure the manufacture of safe and effective products should be inherent in a medical device manufacturer's quality system....
Column: Standards Outlook: Continual Improvement Using ISO 9001
One of the key additions to ISO 9001:2000 is a subclause 8.5.1 requirement for continual improvement. This requirement is a definite advance over ISO 9001:1994...
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