Standard Issues


Column: Standards Outlook: The Art of Creating a Standard

by Cianfrani, Charles A.; Hooper, Jeffrey H.; Tsiakals, Joseph J.; West, Jack

It's easier to be a critic than a playwright

Understanding this process of consensus building may help Quality Progress readers better understand the content of the updated ISO 9001:2000 and ISO 9004:2000 quality management system standards. The ISO Technical Committee (TC) called ISO/TC 176/Sub-Com...

ISO 9000:2000--requirement changes

by West, Jack; Cianfrani, Charles A.; Tsiakals, Joseph J.

A Shift in Focus

The focus of ISO 9001 has been shifted to one of explicitly understanding and satisfying customer requirements, needs and wants rather than merely satisfying the customer's stated requirements. With ISO 9000:2000, there will be no ISO 9002 or ISO 9003. JO...

ISO 9000:2000 Shifts Focus of Quality Management System Standards

by West, Jack; Cianfrani, Charles A.; Tsiakals, Joseph J.

Look for Changes in Format, Presentation and Terminology

This is the first of a series of articles explaining the latest version (Committee Draft 2) of ISO 9000:2000...

ISO 9000:2000 Shifts Focus of Quality Management System Standards

by West, Jack; Cianfrani, Charles A.; Tsiakals, Joseph J.

Look for changes in format, presentation and terminology

As we move to the next millennium, the ISO 9000 family of quality management system standards is being updated to reflect a modern understanding of quality. The format of ISO 9001 and ISO 9004 has been changed to link the quality management system with th...

Industry leaders seek self-declaration in lab testing.

by Zuckerman, Amy

Some industry leaders are pushing supplier's declaration of conformity (SDOC) with a recent call for industry self-declaration in the realm of lab testing, as well as for management system standards. Besides ITI, members of the Industry Cooperation for St...

ISO 9001 and health care.

by Kolka, James

Easier, faster and better than other accreditation programs

Health care providers often struggle when they find as many as 30 different versions of the same form at different locations in a health care facility. After employee health care benefits, purchasing frequently ranks number two in expenditures for health ...

SDI Aerospace implements ISO 9001

by Anton, Douglas W.

An Unexpected Competitive Edge

Bob Ritchie, the vice president in charge of SDI Aerospace, had known of the ISO 9000 series for several years and decided to seek company registration under ISO 9001. As the BVQI auditors told the company, certainly the initial goal is to reach complianc...

TL 9000 Quality System Requirements Rooted in ISO 9001

by Gildersleeve, James P.

The new telecommunications industry standard takes shape

TL 9000 is a new set of telecommunications quality system requirements based on ISO 9001 and incorporating performance measurements or metrics. The development effort has been led by the Quality Excellence for Suppliers of Telecommunications Leadership Fo...

ICSCA wants to become standards, testing watchdog.

by Zuckerman, Amy

Industry Group Wants to Become Standards, Testing Watchdog

A "who's who" of the high-tech, telecommunications, aerospace, automotive, and heavy equipment industries ("Multinationals Question ISO 9000 Registration; NIST Seeks Standards Summit, August 1998, p. 16), the Industry Cooperation on Standards and Conformi...

The pros and cons of sector-specific standards.

by Norris, Leslie

Paperwork nightmare, or increased benefits?

Sector-specific quality standards are requirements developed by a particular industry to address specific needs or requirements. As long as they [sector-specific standards] are based on the ISO 9001 standard, they are good. Considering their role in stand...

International Bodies Rethink Their Role

by Zuckerman, Amy

Technology Could Cause ­or Close­ a Split

Similar concerns have been voiced by a range of prominent standards officials, including Ray Kammer, director of the National Institute of Standards and Technology (NIST); Michael Smith, head of standards for the International Organization for Standardiza...

Can the EU Push Standards as a High-Tech Weapon?

by Zuckerman, Amy

Within weeks of this move, Buescher announced plans to convene government and industry user groups to dictate standards to high-tech manufacturers worldwide. Forselius is manager of engineering standards and procedures for United Technologies/Hamilton Sta...

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