Expert Answers

2015

Write The Editor

Expert Answers: December 2015

by Vora, Manu K.; Barnett, Andy

Selling quality ... Calibration in confined spaces...


Expert Answers: November 2015

by Cogan, Ken; Laman, Scott A.

ISO 9001 .. Adhering to and cross-referencing multiple standards...


Expert Answers: October 2015

by Shah, Dilip A.; Salsbury, Bud; Aston, Bill

Root cause ... Internal audits ... Risk-based thinking...


Expert Answers: September 2015

by Freeman, Robert; Ramu, Govind

Business success with ISO 9001 ... Selecting a consultant, registrar...


Expert Answers: August 2015

by Shah, Dilip A.; Aston, Bill; Devos, Denis J.

TQM in ISO 9001 internal audit ... ISO 9001 and TS 16949 ... Laboratory data...


Expert Answers: July 2015

by Merrill, Peter; Walfish, Steven

Integrating quality, innovation ... Switching standards...


Expert Answers: June 2015

by Reid, R. Dan; Aston, Bill; Shah, Dilip

Requirements in ISO/TS 16949 ... Ramifications of postponing an audit ... The role of an audit observer...


Expert Answers: May 2015

by Cogan, Ken; Wagoner, Keith

When we discuss customer defections, we should assume that there was previously a long-term relationship between your organization and your customer (similar to when a citizen defects from his or her country)....


Expert Answers: April 2015

by Salsbury, Bud; Sherman, Peter J.

My answer may seem lengthy, but I feel defining things is important. First, here is part of a memo I put together for one organization: ISO terminology and definitions—CAPA...


Expert Answers: March 2015

by Palmes, Paul; Aston, Bill

Far too many organizations still employ a system best described as a bolt-on QMS. QMS output is reported to top management as a separate entity through management review, often as an annual progress report in which objectives—while certainly supporting bu...


Expert Answers: February 2015

by Dunmire, Thea; Cianfrani, Charles A.

A common misconception is that an audit program is the same as simply completing internal audits. An audit program consists of the arrangements made to complete all of the individual audits needed to achieve a specific purpose. Communicating audit finding...


Expert Answers: January 2015

by Laman, Scott A.; Reid, R. Dan

Understanding control charts ... ISO 9001:2015 and the automotive industry...



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