My Quality Story

2013

Open Access

Quality in the First Person: Be the Change

by Stepniowski, Jennifer

Applying the social responsibility standard to your life....


Open Access

Quality in the First Person: Career Traveler

by Hermenitt, Chris

Determination helps machine operator soar to the top....


Open Access

Quality in the First Person: Get a Job

by Cote, Murray

Professor encourages students to seek certification....


Open Access

Quality in the First Person: Quality Couple

by Mouradian, George

Husband and wife use quality tools to sweeten union...


Open Access

Quality in the First Person: Broken Arrow

by ReVelle, Jack

One member’s role in preventing nuclear disaster....


Open Access

Quality in the First Person: Looming Memory

by Taylor, William D.

As quality professionals, we pride ourselves on our ability to get to the root cause of any problem and correct it. To our credit, we usually have numerous success stories. But I wonder how many of us are haunted by an unsolved problem?...


Open Access

Quality in the First Person: It's a Process

by Jennings, John

I have been a Type 2 diabetic for 40 years—about as long as I’ve been in the quality field. Currently, there is no cure for diabetes. But it can be managed....


Open Access

Quality in the First Person: Who's On Top?

by Carty, Fitz-George A.

Leaders appear to encourage a fear-driven and reactive work culture by instituting limiting and detrimental work systems and policies. Throughout my career, I have witnessed these counterproductive efforts again and again....


Open Access

Quality in the First Person: Show and Tell

by Weeden, Marcia M.

I have a confession to make. One of the most frustrating things I have encountered during the course of my quality career is trying to explain what I do for a living to people who have no idea what quality is or what it does....


Open Access

Quality in the First Person: Keeping It Continuous

by Nicholas, Mary

My journey into quality is a story that I’ve told a few hundred times because it’s become a part of my outreach to customers in beginning the relationship-building process. I am the founder of an accreditation organization for the healthcare industry....


Open Access

Quality in the First Person: Failure of Inspection

by Austin, Alan L.

Inspection often occurs at the end of the production line. As a result, the information gained from identifying problem pieces comes too late to make adjustments in the process, let alone isolate places in the process that are causing the problem....



Featured advertisers