Try This Today


Open Access

Try This Today: Pinpointing Pain

by Saif, Sami

The customer journey is seeing the process from a customer’s point of view, and it only describes the steps customers experience across the channels while interacting with the organization and brand....

Open Access

Try This Today: Enhancing Value

by Yeoh, Jessen

Lean is a systematic approach to identifying and eliminating nonvalue-add activities in operational processes—also known as waste. But it’s not just about less—it’s also about efficiency....

Open Access

Try This Today: Lifelong Learners

by Erukulapati, Kishore

This professional model also can help organizations create a learning environment, help educational institutions prepare professionals for the 21st century, and help professional associations assist professionals, organizations and communities....

Open Access

Try This Today: Risk on the Radar

by Gooding, James L.

Traditional risk assessments use two dimensions of analysis: the likelihood that a threat or hazard event will happen, and the consequence if the event does happen....

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