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2013

Open Access

One Good Idea: Mind Your Metrics

by Hartmann, Thomas

Add customer value to your overall equipment effectiveness formula....


Open Access

One Good Idea: Probable Cause

by Broccoletti, Moreno

An approach that standardizes the unwritten rules that make root cause analysis effective is proposed in this column....


Open Access

One Good Idea: See If It Sticks

by Perdigao, Ramon

The strategy deployment intention-perception matrix is a tool to help management gauge how the workforce, the individuals who are responsible for getting the work done, perceive and respond to organizational strategies....


Open Access

One Good Idea: Act the Fool

by Levinson, William

Almost every workplace has a few heyokas and they are vital to the organization’s survival....


Open Access

One Good Idea: Form by Design

by Coleman, Lance B.

Filling out simple forms should be easy, right? Yet, how many of us have had the experience in which a simple and easy-to-follow form took more than one time to fill out 100% correctly?...


Open Access

One Good Idea: Ultimate Originality

by Sundararajan, K.

When developing products for a new market, innovative ideas are essential. A tool that can be used to spark innovative new product ideas is the ideate, define, design and validate (IDDV) method....



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