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2006

One Good Idea: Bringing the Fishbone Diagram Into the Computer Age

by Levinson, William A.

The cause and effect, or fishbone, diagram is an established problem solving tool. It is particularly suitable for use by cross functional teams, helping a group organize a problem's potential root causes in an easily understandable visual format....


Open Access

One Good Idea: Turning the Frown Upside Down

by Parker, Dave; Parker, Anne Marie

It is good practice to communicate the progress of the audit during the actual audit. We have found, however, when summarizing audit findings at the closing meeting, it is sometimes too easy to lay most of the emphasis on nonconformity....


One Good Idea: Improve Product Development Using IPD

by Dickerson, Jim

As with many processes at IBM, product development can be summarized with the three-letter abbreviation IPD--Integrated Product Design. Simply put, IPD is a systematic process for product development....


One Good Idea: 'QP' Goes to School

by Shah, Agni

The Sheridan College Institute of Technology and Advanced Learning in Brampton, Ontario, offers an introductory fundamentals of quality course as part of its postgraduate degree in manufacturing quality....


Open Access

One Good Idea: PDCA at the Management Level

by Owens, Dennis R.

The plan-do-check-act (PDCA) cycle can organize your quality management system's (QMS's) management review process and help you focus on specific organizational needs....


Open Access

One Good Idea: A Sweet Way To Learn DoE

by Lin, Tony; Sanders, Matthew S.

To learn the basic concepts of analysis of variance (ANOVA) and blocking design in entry level design of experiments (DoE) courses, all the students need is a 1.74-oz bag of peanut M&M's....



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