Try This Today

2004

Effective Process Management

by Janitz, Mikel

Let’s say you have a generic product development, first article inspection or supplier development process. How would you consistently follow it and keep appropriate records each time someone performed it from start to finish?...


A Process Interaction Matrix

by Kaganov, Mark

One of the requirements of ISO 9001 and ISO 13485, specified in paragraph 4.2.2c, requires a company to develop a quality manual that contains “a description of the interaction between the processes of the quality management system.”...


Three Steps to Competency

by Kowatch, Michael

When ISO 9001:2000 was first introduced, it came with some new requirements. One in section 6.2.2 (a) states, "The organization shall determine the necessary competence for personnel performing work affecting product quality."...


Three Steps to Competency

by Kowatch, Michael

Step One List all jobs by position, title or grade, whichever your company uses, and Be sure to design the worksheet based on your company's specific needs. Due to the complexity of some competencies, the list may need to be broken down into more than o...


The Great M&M's Experiment

by Ellis, Deborah Rindfuss

When organizations with multiple locations are faced with budget reductions, they are often torn between providing essential training and exceeding budget limits due to travel costs....


Open Access

Column: One Good Idea: Get Into Gemba

by Allan, Kelly L.

The concept of gemba provides a unique lens through which to view quality systems and helps quality professionals analyze how a particular system may fit their organization's quality needs....


Get Into Gemba

by Allan, Kelly L.

The concept of gemba provides a unique lens through which to view quality systems and helps quality professionals analyze how a particular system may fit their organization?s quality needs....


Flip the Clip

by Johnson, Kevin L.

In all the discussion and debate about what Six Sigma means, one thing remains clear: Six Sigma is a broad subject. It is daunting for us trainers to try and produce experts called Black Belts (BBs)....



Featured advertisers