Readers’ reactions, suggestions and opinions on the quality topics covered in recent issues of QP.
A clear picture of root cause analysis.
Concerns over the use of Excel tool.
Corrective vs. preventive action.
Appraisal vs. prevention costs...Remembering the eight myths.
Pushing product safety further.
SR: Individual accountability...Clearing up confidence intervals.
Media misses mark on Juran...Improving audits with a process approach.
Revisiting retailers' responsibilities...businesses needn't give back.
Forget math, remember limits...Tarnished silver bullet theory.
Readers react to redesign...Challenging 'Conflict and Complexity' article.
Dealing with dementia...Clearing 'Disillusionment' question.