August 2019 Issue
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Building on the fishbone diagram through mind mapping to usher the tool into the digital age.
by Gregory H. Watson and Ekaterina A. Spiridonova
Enhance the plan-do-check-act cycle by adding an “understand” phase.
Get reacquainted with acceptance charts and the new way to construct them.
How one team unfurled the quality check sheet to eliminate rework and process breakdowns.
Watch the recent ASQ TV episode titled, “Basic Tools, New Applications” which features subject matter experts advising not to overlook the basic tools and fundamental approaches when taking on new and complex problems.
According to a new Consumer Reports investigation, one in six vehicles driven by Uber and Lyft drivers in New York City and the Seattle area has unaddressed safety issues. The investigation also revealed that the organizations don’t do much to enforce or address open recalls. What risks and liabilities are the organizations opening themselves up to? Do you think ride-hailing services should do more to ensure their drivers’ vehicles are safe, or leave it up to individual drivers?
Have you run into a problem you can’t seem to solve? Look no further. QP’s experts will provide answers and insights to your toughest questions.
Submit your question today.
Quality 4.0 Summit
Nov. 18 - 19, 2019 | Dallas, TX
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