Quality Progress

October 2018 Issue


Cover Story

The Time Is Now

The basics of blockchain technology and why quality professionals must pay attention to this innovation that’s sure to optimize supply chains and more.

by Narahari Rao

Open Access


Quality 4.0

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Let’s Get Digital

How the fourth industrial revolution will reshape the way we think about quality.

by Nicole Radziwill

Machine Learning

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Revolutionary Impact?

Machine learning is already transforming quality improvement activities, and more is in store for quality professionals.

by Johannes Freiesleben


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21st Century Excellence

Updating and adapting W. Edwards Deming’s system of profound knowledge for today’s service systems.

by Bob Kennedy

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Change is one thing organizations can count on. In the latest episode of ASQTV, learn how to lead, implement and sustain changes successfully.

Reaction Gauge

With billions of vendors selling their items on Amazon, many consumers rely on reviews to guide their purchasing decisions. And just one bad review—or no reviews—can significantly affect a product’s sales. Manufacturers are beginning to realize that product reviews are a powerful key performance indicator (KPI). What are some other new or nontraditional KPIs and what do they measure?

Send your responses to editor@asq.org.

Join the discussion on myASQ, or on LinkedIn.

Ask an Expert

Have you run into a problem you can’t seem to solve? Look no further. QP’s experts will provide answers and insights to your toughest questions.
Submit your question today.

Upcoming Events

Quality 4.0 Summit on Disruption, Innovation, and Change

November 12 - 13 | Dallas, TX
Visit asq.org/conferences/quality-4-0

Lean and Six Sigma Conference

March 3 - 4 | Phoenix, AZ
Visit asq.org/conferences/six-sigma

more events

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Share your thoughts about this month’s Quality Progress articles on ASQ’s community platform, myASQ.

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