February 2019 Issue
This step-by-step guide will help Six Sigma practitioners align their projects to their organization's business strategy and guarantees that the project stays headed in the right direction.
by Marcelo Machado Fernandes, Jennifer Hurst, Jiju Antony, João Batista Turrioni and Messias Borges Silva
Six Sigma methods can provide a rock-solid way to help mining companies unearth metrics and analytics to help make their operations safer.
A case study showcases how one organization from the oil and gas industry combined quality and maintenance management programs to achieve equipment reliability and drive its maintenance philosophy.
There’s a new way of using statistics and analytics to identify undervalued professional basketball players and build a winning roster in fantasy basketball leagues.
Watch a video of Norma Simons, a Lean Six Sigma Master Black Belt, president of Performance Innovation LCC and the ASQ Education Division secretary, making the case that higher education needs to embrace tools and approaches that support systems thinking and teamwork to meet operational performance goals. Simons highlights lean Six Sigma, a project-based method that helps organizations gain a competitive advantage through data-driven decision making and rigorous process management approaches. You can also find other videos addressing lean and Six Sigma at ASQ TV’s Lean and Six Sigma specialty channel.
With the proliferation two-day and same-day delivery options, online shoppers have come to expect faster, flexible and more convenient shipping. So much so that customer satisfaction depends on it—98% of people who shop online say it affects their brand loyalty. What delivery experiences—good or bad—have impacted your satisfaction with a brand? What new shipping options do you see for the future?
Have you run into a problem you can’t seem to solve? Look no further. QP’s experts will provide answers and insights to your toughest questions.
Submit your question today.
Lean and Six Sigma Conference
March 4 - 5 | Phoenix, AZ
World Conference on Quality and Improvement
May 20 - 22 | Fort Worth, TX
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