Quality Progress

August 2018 Issue


Cover Story

Speaking Your Language

Tap into the revised third edition of QP's Quality Glossary, the most comprehensive list of quality terms available anywhere.

by James L. Bossert, Grace L. Duffy, R. Dan Reid and James J. Rooney

Open Access



Spelling It Out

The science behind developing new terms and definitions that are adopted into standards.

by Gary G. Jing


Process Mapping and Architecture

In this latest episode of ASQTV, learn process map and flowchart basics, and how to use a process architecture map to improve the process and identify lean wastes.

Your Turn to Talk Terms

Wondering about a specific term or definition that appears in the QP Quality Glossary? Have a good suggestion on what could be added? Join a live discussion with some of the subject matter experts who helped revise this latest version of the QP Quality Glossary at ASQ’s new online community—my.asq.org—and share your thoughts! Go to the QP “Discussions” tab and join the conversation. The one-hour discussion takes place at 12 p.m. Central on Friday, Aug. 24.

Click here for more details.

Reaction Gauge

From a simple check sheet to complex matrix data analysis, it's safe to say everyone uses quality tools. What is your favorite quality tool and why?

Send your responses to editor@asq.org.

Ask an Expert

Have you run into a problem you can’t seem to solve? Look no further. QP’s experts will provide answers and insights to your toughest questions.
Submit your question today.

Upcoming Events

Quality 4.0 Summit on Disruption, Innovation, and Change

November 12 - 13 | Dallas, TX
Visit asq.org/conferences/quality-4-0

Lean and Six Sigma Conference

March 3 - 4 | Phoenix, AZ
Visit asq.org/conferences/six-sigma

more events

Join the Discussion on myASQ

Share your thoughts about this month’s Quality Progress articles on ASQ’s community platform, myASQ.

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