January 2012 Issue

January 2012
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Cover Story

Safe and Secure

This case study details the method used by one federal agency to evaluate its risk picture and decide how to invest its limited resources wisely.

by Bill Scott and Mark Krempley

Open Access

Quality Management

Practice Makes Perfect

Organizations can develop higher-quality products with this six-step scientific and engineering approach.

by David Rich


Risk Management

Fail-Safe FMEA

Combining failure mode and effects analysis with other quality tools will strengthen your risk management system.

by José Rodríguez-Pérez and Manuel E. Peña-Rodríguez


Process Management

Heavy Mettle Victory

Reflections on the lessons learned at the end of a long journey to raise and optimize quality throughout an organization.

by Michael J. Mazu and Joseph D. Conklin


Leadership

Lead On

Use the right leadership style to improve relations with suppliers and build true partnerships with them.

by Shu Liu and Stephen Ruegg


Author Audio

Get more tips about effective risk management from the co-authors of this month’s cover story, Bill Scott and Mark Krempley, in the latest installment of QP Author Audio.

Former Board Member Dies

Daniel S. Whelan Jr., a former member of the ASQ Board of Directors and a past chairman of ASQ’s Biomedical Division, passed away Dec. 11. He was 57. Whelan, an ASQ member since 1984, served on the board from 2005-2006 and also was active in many ASQ divisions. He is survived by his wife, four children and six grandchildren. More information about Whelan’s life and ASQ service will appear in the February 2012 edition of QP.

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Upcoming Events

American Statistical Association Conference on Statistical Practice

February 16–18 | Orlando, FL
Visit www.amstat.org/meetings/csp/2012/index.cfm.

ASQ Lean and Six Sigma Conference

February 27–28 | Phoenix, AZ
Visit http://asq.org/conferences/six-sigma.

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Featured Tools
Affinity Diagram

Affinity Diagram

Organize your ideas into their natural relationships.

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Pareto Chart

Pareto Chart

Organize your data to see which factors are more significant.

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Check Sheet

Check Sheet

Collect and analyze your data with this structured form.

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Quality Progress Discussion Boards

ASQ members exchange comments, suggestions, questions and ideas inspired by articles or letters in Quality Progress.

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