Quality Progress

April 2020 Issue


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Cover Story

Scanning for a Superior Skill Set

What makes up a 21st century quality leader? A worldwide survey helps build the profile of a successful quality professional, including the most important skills needed to protect and sustain that leader’s existence.

by Pedro Domingues, Paulo Sampaio, Fábio Daniel Vieira Correia and İlknur Uzdurum

Open Access


Quality 4.0

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Adapt and Evolve

Quality professionals are well position to handle the disruption that Industry 4.0 bring, but first they must know to shift perspectives and priorities.

by Henry J. Lindborg

Goal Setting

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Hitting the Target

Borrowing from a strategy usually reserved for employee performance and personal development, a new approach shows there’s a SMARTER way for organizations to set goals and map out initiatives to affect a process or change an entire system.

by Matthew C. Mateos


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A Feather in Your Cap

An analysis of the effect of soft total quality management—which includes elements of leadership, training, teamwork and culture—and its effect on intellectual capital.

by Amal Farouk Soliman Mohamed

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Advice on Career Development

ASQTV has an entire specialty channel dedicated to careers in quality. Visit today to view one-on-one interviews and episode segments devoted to the power of certification, developing your quality skills and more.

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Quality News Today

ASQ brings you quality-related news from around the world. View headlines.

Reaction Gauge

It’s no secret the manufacturing industry—among others—is facing a significant skills gap. To help ease the pain, many organizations are upskilling their current workforce. They’re expected to spend $26.2 billion this year on training initiatives. What is your organization doing to train its workers?

Join the discussion on myASQ, or on LinkedIn.

Ask an Expert

Have you run into a problem you can’t seem to solve? Look no further. QP’s experts will provide answers and insights to your toughest questions.
Submit your question today.

Upcoming Events

Inspection Division Conference

October 1 – 2, 2020 | Salt Lake City, UT
Visit asq.org/conferences/inspection-division

Audit Division Conference

October 8 – 9, 2020 | Orlando, FL
Visit asq.org/conferences/audit-division

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Share your thoughts about this month’s Quality Progress articles on ASQ’s community platform, myASQ.

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