Quality Progress

September 2014 Issue

Cover Story

A New Look

Next fall, ISO 9001:2015 will be released—a standard that will look much different than its previous iteration. Here are 15 things you need to know now to prepare.

by Paul Palmes

Open Access




Brought Into Focus

The ISO 9001 revision will require organizations to refine their strategies and methods for identifying, managing and mitigating risk.

by Sandford Liebesman

Open Access

Case Study

Onward and Upward

An insider’s perspective on how a Xerox business unit leveraged ISO 9001:2008 to revamp its quality management system and boost its bottom line.

by Donna Thomas

Risk Management

Which FMEA Mistakes Are You Making?

Ten common challenges confront practitioners of failure mode and effects analysis. Here, learn tactics to retaliate and build an effective audit process.

by Carl S. Carlson

See and Hear

Watch a video interview with Paul Palmes, author of "A New Look," discussing the ISO 9001 revision and key points organizations must consider as the draft international standard progresses through the development process.

Paul Palmes

Watch a video interview with Donna Thomas, author of "Onward and Upward," as she discusses more about how her organization used ISO 9001:2008 to transform its quality management system.

Donna Thomas

Follow QP

Facebook   Twitter   Linkedin

Ask an Expert

Have you run into a problem you can’t seem to solve? Look no further. QP’s experts will provide answers and insights to your toughest questions.
Submit your question today.

Upcoming Events

National Quality Education Conference

November 16–17, 2014 | Milwaukee
Visit http://asq.org/nqec/.

2015 Lean and Six Sigma Conference

March 2–3, 2015 | Phoenix
Visit http://sixsigma.asq.org/.

more events

Quality Progress Discussion Boards

ASQ members exchange comments, suggestions, questions and ideas inspired by articles or letters in Quality Progress.

view the QP Discussion Board

Featured advertisers