May 2017 Issue
Solid Footing
Incorporating the five virtues of a good hypothesis will get your root cause analysis off on the right foot.
by Matthew Barsalou
Root Cause Analysis
Mind the Gaps
Using the gap model, an Arizona hospital recovered from poor service quality, improved process efficiencies and boosted patient satisfaction scores.
Statistics
Are These the Same?
Be strategic when error proofing devices in workflows so you get things right every single time.
Risk Management
- Back to Basics [Open Access]
- Career Coach [Open Access]
- Field Notes
- Foreword
- Innovation Imperative
- Measurement Matters
- My Quality Story [Open Access]
- Six Sigma Solutions
- Standard Issues
- Statistics Spotlight
- Try This Today [Open Access]
- Volviendo a los Fundamentos [Open Access]
ASQTV The Five Whys and Root Cause Analysis
ASQTV’s latest episode examines a new approach to five whys and root cause analysis, and gives a refresher on “is/is not” analysis.
Visit http://videos.asq.org to access the full video library.
Despite some recent accidents and concerns during testing, manufacturers and companies—such as Ford, General Motors, Tesla, Alphabet and Apple—continue to move forward with self-driving vehicles.
Are self-driving vehicles ready for the road? Would you feel safe in traffic as a passenger in a self-driving vehicle or a fellow driver sharing the road with one? Are manufacturers and companies rushing this emerging technology to market too quickly?
Send your responses to editor@asq.org.
Have you run into a problem you can’t seem to solve? Look no further. QP’s experts will provide answers and insights to your toughest questions.
Submit your question today.
ASQ European Quality Conference
Nov. 6-7 | Berlin, Germany
Visit http://asq.org/conferences/european-quality/
ASQ Communities
ASQ members exchange ideas, comments and suggestions on a discussion board platform.
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