February 2017 Issue
The pod concept and lean principles streamlined the customer experience for one insurance organization.
by Ryan Marcus and Michelle Harris
A Virginia hospital pinpointed the factors that improved the odds of success for its Six Sigma projects.
The tragedy of the commons theory on resource sharing will give organizations added insight into managing staff and projects more efficiently and effectively.
To detect defects in electronic products, design a highly accelerated stress screen and understand what adjustments to make a build a better product.
Keep your eyes peeled for next month’s QP, which features a new look and format, as well as reimagined columns and departments. The issue is set to release March 1!
ASQ TV’s latest episode explains the concept of the hidden factory. Learn how it can affect any organization and create misleading metrics that cause productivity to outrun quality.
Have you run into a problem you can’t seem to solve? Look no further. QP’s experts will provide answers and insights to your toughest questions.
Submit your question today.
Feb. 27-28, 2017 | Phoenix, AZ
May 1-3, 2017 | Charlotte, NC
ASQ members exchange ideas, comments and suggestions on a discussion board platform.