Quality Progress

June 2020 Issue


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Cover Story

Transfer to Transform

High-performing organizations must make long-term plans to ensure knowledge can be transferred from one person to another and from one area of the organization to another.

by Casey Bedgood

Open Access



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Finding the Perfect Fit

For marketplace success, an organization must determine what type of culture it needs and then determine what’s keeping it from creating that culture.

by Jeff Veyera


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Growth Potential

The newly revised ISO 10018:2020 can be the cornerstone to helping organizations build a quality culture and establish true workforce engagement.

by John J. Guzik


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Now Is the TIME

A new six-tier method designed to sustain innovation within organizations.

by H. James Harrington


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And the Award Goes to …

Each year, ASQ recognizes outstanding leadership in quality with its prestigious medals and awards. This recent episode of ASQTV highlights eight award and medal recipients recognized this year for their contributions and achievements as well as ASQ’s two newest honorary members.

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A culture is essential to an organization achieving its goals. In his book, Culture Is Everything (Quality Press, 2020), Jeff Veyera defines company culture as “the manner by which an organization’s values are communicated, understood and lived by its members.” A culture of quality means that quality is everyone’s responsibility—not just that of the quality department. What does a culture of quality look like to you? Why do you think it’s important?

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Upcoming Events

Quality 4.0 Summit

September 28 – 30, 2020
Visit asq.org/conferences/quality-4-0

San Diego Innovation Quality Conference

October 22 – 24, 2020 | San Diego, CA
Visit asq.org/conferences/innovation-quality

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