May 2012 Issue

May 2012
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Cover Story

Tangled Mess

Straighten out the twists and turns within workflow paths to enhance in-house efficiencies and outgoing quality.

by Richard J. Schonberger

Open Access

Social Responsibility

Valuable Resource

By investing in workforce training, organizations are not only developing talent, but also contributing to their social responsibility efforts.

by Andrea Zimmerman

On the Right Course

Six Sigma’s define, measure, analyze, improve and control approach can steer organizations toward the right social responsibility projects.

by Mehran Nejati and Sasan Ghasemi


Change Management

Make the Leap

Ten tasks to consider when orchestrating an organizational transformation through a kaizen event.

by Jean Harvey

 

Author Audio

Listen to an audio interview with Richard Schonberger, author of this month’s cover article, “Tangled Mess,” as he offers more tips on how to make your production flow more efficient.

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