Quality Progress

March 2017 Issue

Cover Story

Hard Wired

A leader’s ability to communicate, innovate and encourage innovation can make or break a lean Six Sigma project.

by Todd Creasy

Open Access


Project Management

Propel Forward

Applying engineering principles and concepts to think about and bolster process improvement and innovation efforts.

by Tracy Owens

Case Study

Life After Disruption

Innovation and technology were the centerpieces of one service center’s workflow transformation.

by Umberto D’Alessandro

Project Management

Work Smarter, Not Harder

Being SMART to verify CAPA effectiveness and provide closure.

by Mark Durivage

ASQTV Corrective and Preventive Action

ASQTV Corrective and Preventive Action

The latest ASQTV episode examines nonconformance, corrective and preventive action, and how each is essential to mistake proofing organizations.

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Chipotle Mexican Grill, the fast-food chain hit by a series of foodborne illness scares and multiple lawsuits in late 2015, recently announced plans to install breakthrough technology in its 2,200 eateries that will take pathogen sources out of the air, off surfaces and out of ice before food comes into contact with any of those three potential contamination sources.

How will technology like this influence and address food safety in the next five years?

Send your responses to editor@asq.org.

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