Quality Progress

September 2018 Issue


Cover Story

Branching Out

Stumped on whether your improvement efforts are really working? Tap into the power of measurement trees.

by Brandon Bennett

Open Access


Quality Tools

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Sticking Out the Storm

Secrets to using sticky notes to boost your brainstorming activities.

by Kimball Bullington


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Giants Among Men

How Southcentral Foundation, a healthcare system in Alaska, used its relationship-based, customer-driven quality system to sew up its second Baldrige award. Plus, a look at the other 2017 recipients.

by Lindsay Dal Porto, assistant editor


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Pitfalls and Pratfalls

Foolproof your corrective and preventive action system against these 12 common mistakes and missteps.

by José Rodríguez-Pérez and Manuel E. Peña-Rodríguez

Image of ASQTV screen


The latest episode of ASQTV examines putting your processes through a digital transformation, and how the emerging technology blockchain relates to quality.

Reaction Gauge

Hundreds of millions of tons of plastic is produced every year, and much of it ends up in landfills or the ocean. To combat its negative effect on people and the environment, some governments are banning single-use plastics, and organizations are turning to alternative materials. What are some of the pros and cons of reducing plastic use? How might these changes affect manufacturers?

Send your responses to editor@asq.org.

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