January 2012 Issue
Safe and Secure
This case study details the method used by one federal agency to evaluate its risk picture and decide how to invest its limited resources wisely.
by Bill Scott and Mark Krempley
Quality Management
Practice Makes Perfect
Organizations can develop higher-quality products with this six-step scientific and engineering approach.
Risk Management

Fail-Safe FMEA
Combining failure mode and effects analysis with other quality tools will strengthen your risk management system.
Process Management
Heavy Mettle Victory
Reflections on the lessons learned at the end of a long journey to raise and optimize quality throughout an organization.
Leadership

Lead On
Use the right leadership style to improve relations with suppliers and build true partnerships with them.
- Up Front
- Innovation Imperative
- Perspectives [Open Access]
- Quality in the First Person [Open Access]
- Career Corner [Open Access]
- Standards Outlook
- Statistics Roundtable
- Measure For Measure
- 3.4 Per Million
- Back to Basics [Open Access]
- Volviendo a los Fundamentos
- One Good Idea [Open Access]
Author Audio
Get more tips about effective risk management from the co-authors of this month’s cover story, Bill Scott and Mark Krempley, in the latest installment of QP Author Audio.
Former Board Member Dies
Daniel S. Whelan Jr., a former member of the ASQ Board of Directors and a past chairman of ASQ’s Biomedical Division, passed away Dec. 11. He was 57. Whelan, an ASQ member since 1984, served on the board from 2005-2006 and also was active in many ASQ divisions. He is survived by his wife, four children and six grandchildren. More information about Whelan’s life and ASQ service will appear in the February 2012 edition of QP.
American Statistical Association Conference on Statistical Practice
February 16–18 | Orlando, FL
Visit www.amstat.org/meetings/csp/2012/index.cfm.
ASQ Lean and Six Sigma Conference
February 27–28 | Phoenix, AZ
Visit http://asq.org/conferences/six-sigma.
ASQ members exchange comments, suggestions, questions and ideas inspired by articles or letters in Quality Progress.









