November 2018 Issue
Art of Improvements
Streamlining the A3 report to promote the exchange of analytics and creativity, and being able to focus only on the problem and its solution.
by Satya S. Chakravorty
Project Management
The Desired Effect
The pluses of applying quality tools and fundamentals to project management activities.
Reliability
Predicting With Plots
A case study about using plots to analyze repair data on systems and predict the number of future repairs.
Certification
The Gold Standard
An inside look at the comprehensive process used to develop and maintain ASQ certification exams, as well as other helpful advice on preparing to take the tests.
- Back to Basics [Open Access]
- Career Coach [Open Access]
- Field Notes
- Foreword
- Innovation Imperative
- Measurement Matters
- My Quality Story [Open Access]
- Six Sigma Solutions
- Standard Issues
- Statistics Spotlight
- Try This Today [Open Access]
- Volviendo a los Fundamentos [Open Access]
ASQTV Agile in Non-IT Industries
Learn how principles of agile, a common project management method used for IT and software projects, can be applied in other industries in this extended ASQTV interview with Fabrice Bouchereau, a senior systems improvement facilitator, ProcessZen Consulting in Houston.
In response to competition from financial technology firms and evolving customer needs, many banks are revamping the way they do business and interact with customers. Now, many are providing around-the-clock service, offering more digital channels and closing some of their brick-and-mortar branches. How are shifting customer expectations reshaping other industries?
Send your responses to editor@asq.org.
Have you run into a problem you can’t seem to solve? Look no further. QP’s experts will provide answers and insights to your toughest questions.
Submit your question today.
Quality 4.0 Summit on Disruption, Innovation, and Change
November 12 - 13 | Dallas, TX
Visit asq.org/conferences/quality-4-0
Lean and Six Sigma Conference
March 3 - 4 | Phoenix, AZ
Visit asq.org/conferences/six-sigma
Join the Discussion on myASQ
Share your thoughts about this month’s Quality Progress articles on ASQ’s community platform, myASQ.
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