Quality Progress

July 2020 Issue


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Cover Story

The New Normal

Challenges around COVID-19 and supply chains will test organizations like never before, and for years to come.

by John Robinson

Open Access



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Solving a Statistical Paradox

Make use of the Monte Carlo method to understand why customers and suppliers sometimes can perceive product defect rates differently.

by Frederick W. Faltin

Problem Solving

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Opportunity or Burden?

Fuel problem-solving efforts and open up opportunities for your organization by bringing back the closed analytical loop.

by David E. Verbitsky and Grace L. Duffy


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The Building Blocks of TIME

The second installment of a two-part series on the new TIME pyramid examines each facet of this new method designed to sustain innovation within organizations.

by H. James Harrington


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Time to Take the QP Salary Survey

Give us 20 minutes of your time to complete the 2020 QP Salary Survey questionnaire. From your responses, which are kept completely anonymous and analyzed in group-format only, we can assemble the annual salary survey report—published in December’s edition of QP. Visit asq.org/2020-qp-salarysurvey through July 20.

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Building a Stronger Supply Chain

In this episode of ASQTV learn how to build a better supply chain by implementing supplier metrics and supplier scorecards to rate and rank these valuable partners.

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ASQ brings you quality-related news from around the world. View headlines.

Reaction Gauge

As cities and businesses begin to reopen after shutting down earlier this year due to COVID-19, the Centers for Disease Control and Prevention recommends U.S. workplaces make significant changes to prevent the spread of the disease, such as temperature checks, desk shields, face masks and eliminating seating in common areas. What is your organization doing to ensure a safe return to the workplace? How has your daily work life change?

Join the discussion on myASQ, or on LinkedIn.

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Have you run into a problem you can’t seem to solve? Look no further. QP’s experts will provide answers and insights to your toughest questions.
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Upcoming Events

Quality 4.0 Virtual Summit

September 28 – 30, 2020
Visit asq.org/conferences/quality-4-0

San Diego Innovation Quality Conference

October 22 – 24, 2020 | San Diego, CA
Visit asq.org/conferences/innovation-quality

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Share your thoughts about this month’s Quality Progress articles on ASQ’s community platform, myASQ.

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