June 2013 Issue
Delivering medicine to Kenyans living with HIV/AIDS was greatly improved through a project that used an ISO 9001 approach to solidify the supply chain that handled the life-saving drugs.
by Tiffany Darabi
Repeatability and reproducibility studies can help evaluate the parts of a measurement system that may need improving.
Use quality and statistical methods to predict parts demand and adjust to inconsistent supplier deliveries to stay one step ahead in servicing customers.
Implementing quality management helped libraries learn to better serve their patrons in the internet age.
Keen on Kenya
In this month’s Author Audio, hear Tiffany Darabi, author of “To All Corners of Kenya,” discuss the project that strengthened supply chain activities and helped deliver HIV/AIDS drugs more efficiently to patients throughout the nation.
22nd Annual Service Conference
October 7–8, 2013 | Las Vegas
National Quality Education Conference
November 17–18, 2013 | Milwaukee, WI
ASQ members exchange comments, suggestions, questions and ideas inspired by articles or letters in Quality Progress.