February 2, 2018
By Sara Shayanian
U.S. companies including Facebook, the Trump Organization and the National Football League made the list of America’s 20 most-hated companies, according to a report by 24/7 Wall St.
The report identified the unpopular companies by reviewing news events from last year, employee reviews on Glassdoor and customer survey results from the American Customer Satisfaction Index.
Companies that topped the “hated” list included Equifax at No. 1, followed by Fox Entertainment Group, the NFL, University of Phoenix, Electronic Arts, Foxconn Technology Group, Sprint, Vice Media, Spirit Airlines and insurer Cigna.
According to 24/7 Wall St., many of the companies on the list, including Fox News Channel, Uber and The Weinstein Company, were included at least partially due to sexual harassment scandals.
“Allegations of sexual misconduct—often carried out or tacitly condoned by executives—did untold damage to the public image of multiple companies on this list,” the report said.
Some of the companies included were added for “more traditional reasons,” such as negligence and deceptive business practices.
“Equifax ranks among the most hated companies this year after a massive data breach exposed the personal information of millions of Americans,” 24/7 Wall St. said in its report.
“Other companies infamous for overwhelmingly negative customer experiences, including Comcast, Sprint, and Spirit Airlines, are no strangers to this list.”
Meanwhile, Glassdoor released a list this month of the best companies to work for—with Facebook topping the ranks.
Others included on the best list are Google, Lululemon, LinkedIn, Southwest Airlines and the Church of Jesus Christ of Latter-day Saints.
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