“Back to Basics: A Formula for Learning” (July 2019, p. 56) was a great refresher for those who develop training curriculums, schedule training classes and present training materials to employees. I agree that a PowerPoint presentation should be short and hit the major points of what the training is supposed to accomplish. The column indicates a good method for presenting knowledge, and I support the creativity part. The question I have regarding all training and educational presentations is: Did all the participants in the training class understand and gain knowledge of the key points?

Computer-based testing (CBT) is a training method used by corporations. Is the trend changing to a mix of classroom-type training and CBT? Or does the trend indicate something different? I still see a lot of CBT used by corporations.

Jerome Fields, Everett, WA


In response to “In No Uncertain Terms” (May 2019, pp. 18-24): I remember this controversy years ago, as discussed at W. Edwards Deming and Deming-related seminars. In one of those sessions, the panel agreed that a useful way to think about the difference is to compare a linear (say, 1-to-1, but really any constantly rising) function to a step function. “Continual” implies the step function and “continuous” refers to the constantly rising function.

I’m interested in knowing what manufacturing organizations are constantly improving in their systems. In my experience, it’s much closer to the step function. I don’t see any point in changing the term. Just because three times as many people use “continuous improvement” doesn’t make it the correct term.

Ralph Stauffer, Reston, VA

The Reaction Gauge

This month’s question

In this month’s cover story “We ARE Doing It!” 12 women offer their perspectives on being a woman in quality today. They share how they’re making a difference, the challenges they face and advice to women entering the field. Do you have experiences or advice to share? What can be done to reduce gender biases and stereotypes, and make the workplace more inclusive?

Join the discussion on myASQ at my.asq.org, or on LinkedIn at www.linkedin.com/groups/3633.

Average Rating


Out of 0 Ratings
Rate this article

Add Comments

View comments
Comments FAQ

Featured advertisers