“Knowing When You’ve Added Value” (March 2019, pp. 16-23) is comprehensive and just excellent!

Mark Godish,
Carol Stream, IL


“Mining Matters” (February 2019, pp. 24-33) is a good article. It’s very good to see safety and quality together—it’s a natural alliance. Also, it’s good to look at progress. Only 150 years ago in the United States, and still today in many other countries, miners were being injured or killed in droves. Great progress has been made!

Tom DuBois,
Keene, NY


In response to “18 Steps to Six Sigma Project Success” (February 2019, pp. 16-23): I was impressed by this article, particularly the methods to collect ideas for Six Sigma projects (shop floor workers, senior executives and walking the process). I would have liked to see the collection methods expanded to include the quality management system (QMS) process review.

If the organization has a QMS that has been designed correctly around the organization’s processes as required by ISO 9001, clause 4.4.1 (and not by the clauses of the standard), the organization’s documented processes would be a great source of possible Six Sigma projects. When the project has been completed and the process modified, the new process could be documented as part of the organization’s continual improvement of its QMS.

Darryl Yaniuk,
Milperra, Australia

The Reaction Gauge

This month’s question

People often wonder how they should act at work—should they be themselves, or should they be more professional and conform to the organization’s culture? A recent Forbes article found that more and more organizations are encouraging employees to be themselves to increase diversity and inclusion. What are your experiences with “being yourself” vs. buttoning up for the office? What type of work environment do you think makes for the most effective—or productive—workplace?

Join the discussion on myASQ at my.asq.org, or on LinkedIn at www.linkedin.com/groups/3633.

Last month’s question

Experts have predicted several new manufacturing trends for 2019, including intelligent manufacturing (think artificial intelligence and machine learning), data utilization (how to use the vast amount of data generated by manufacturing processes) and workforce training to close the skills gap and fill the worker shortage. What other manufacturing trends do you see? How will they affect the quality profession?

Robin Anderson, Milwaukee, says:

Quality in how we research ethically with these technologies and communicate findings is important. Also, the “why” behind the use of emerging technologies and resources developed will be key. Education and training will be important, as will maintaining a moral compass.

Average Rating


Out of 0 Ratings
Rate this article

Add Comments

View comments
Comments FAQ

Featured advertisers