From Another Quality Dimension

Abstract:Comparing quality performance to competitors is a good practice for organizations to maintain their edge. However, comparisons to local competitors does not tell the whole story and so global comparisons should be considered. The World State of Quality (WSQ) project was initiated to do just that. The countries assessed in the WSQ project were all participating countries in the European Union, and these countries were ranked according to their overall quality performance. The results from the WSQ shows a ranking system with four ranks. Countries can fall into the following ranks: Leading, Follower, Moderate and …

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