Under Cultivation

Abstract:In order for organizations to cultivate an effective quality improvement process, there must be an awareness of the elements of an effective quality improvement system. As well, these elements must be a valued part of the corporate culture and must be an integral part of the quality improvement process. Five hallmarks, or characteristics, are identified which define a quality culture. Three essential pillars, or prerequisites, of a quality culture are described, which underpin the success of implementing a quality improvement process. These hallmarks and pillars help to define meaningful elements of an organization's quality …

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Thanks for penning an article around such a widely discussed yet difficult to grasp subject. I fully agree that trust plays a vital role in promoting and sustaining a culture of quality. Within our own organization, we have seen that a blame-free culture supported by trust in leadership goes a long way in identifying and proactively mitigating quality risks. Timely, appropriately and genuinely recognizing employees for quality-centric behaviors ingrains culture of quality in organizational DNA.
--Prakash Patwardhan, 07-27-2017

This states succinctly and logically what most of us intuit. I would love to see the data in graphical summary. Has the study been published?
--Terry McCann, 07-21-2017

--Micheli Muzie, 07-16-2017

Very interesting article.
--Raffaele, 07-13-2017

I am sure you will like this article.
--Buds M. Fernando, 07-11-2017

--Joao F A Moraes, 07-11-2017

Excellent article.
--Angelo Villegas, 07-11-2017

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