Under Cultivation

Abstract:In order for organizations to cultivate an effective quality improvement process, there must be an awareness of the elements of an effective quality improvement system. As well, these elements must be a valued part of the corporate culture and must be an integral part of the quality improvement process. Five hallmarks, or characteristics, are identified which define a quality culture. Three essential pillars, or prerequisites, of a quality culture are described, which underpin the success of implementing a quality improvement process. These hallmarks and pillars help to define meaningful elements of an organization's quality …

Access this article
Other ways to access this article
Please register to access this article

Social Bookmarking

Digg, delicious, NewsVine, Furl, Google, StumbleUpon, BlogMarks, Facebook



Thanks for penning an article around such a widely discussed yet difficult to grasp subject. I fully agree that trust plays a vital role in promoting and sustaining a culture of quality. Within our own organization, we have seen that a blame-free culture supported by trust in leadership goes a long way in identifying and proactively mitigating quality risks. Timely, appropriately and genuinely recognizing employees for quality-centric behaviors ingrains culture of quality in organizational DNA.
--Prakash Patwardhan, 07-27-2017


This states succinctly and logically what most of us intuit. I would love to see the data in graphical summary. Has the study been published?
--Terry McCann, 07-21-2017



--Micheli Muzie, 07-16-2017


Very interesting article.
--Raffaele, 07-13-2017


I am sure you will like this article.
--Buds M. Fernando, 07-11-2017



--Joao F A Moraes, 07-11-2017


Excellent article.
--Angelo Villegas, 07-11-2017


Featured advertisers