‘Revisit’ a Good Refresher

In response to Statistics Spotlight: "Revisiting the Old Seven" (April 2017, pp. 42-45): You have succeeded in finding a very user-friendly approach for these tools, keeping them fresh for readers to continue to apply them. Thank you!

Catalina Tutulea
Dambovita County, Romania

Audit Appreciation

I liked this One Good Idea: "Rethinking Audit Reports" (December 2016, p. 79). The author’s message that an audit should not be just a "fault-finding exercise" and should result in improvement applies to every auditor of every discipline such as finance, quality management systems and environmental management systems. As a management representative, I used to impress on internal and external auditors that an indication of a good audit is the thankful acknowledgement by the auditee that the audit and the nonconformances raised will really improve them.

Ramaswamy Ganesan
Pondicherry, India

Points on PDCA

After digging deep into the contents of the article (Back to Basics: "The Gravity of PDCA," January 2017, p. 64), I’m convinced that there’s science and logic behind the plan-do-check-act (PDCA) cycle. Using PDCA is similar to conducting scientific research and proving the theory behind it. Whether we label it or not, we are using it in our daily lives, but not always in a conscious way. This is a good article worth reading.

Nayel Altarawneh
Doha, Qatar

The Reaction Gauge

This month's question:

Despite some recent accidents and concerns during testing, manufacturers and companies—such as Ford, General Motors, Tesla, Alphabet and Apple—continue to move forward with self-driving vehicles. Are self-driving vehicles ready for the road? Would you feel safe in traffic as a passenger in a self-driving vehicle or a fellow driver sharing the road with one? Are manufacturers and companies rushing this emerging technology to market too quickly?

Send us your take at editor@asq.org.

Last month's question:

Drones continue to be touted as the new game-changing technology that will affect how retailers deliver packages, farmers monitor crops and livestock, developers access properties and engineers survey projects, for example. What concerns you most about the advancing drone technology? Are government agencies doing enough to regulate drone usage?

Franz Todt, Peoria, IL, writes:

The drone issue is going to be a problem. We sit back and delight in our use of drones to kill people overseas. But what about when these come home as is already happening? Think about law enforcement in our own country using drones constantly patrolling, watching and ready to respond. You present commercial applications, which will help give acceptance by the public, but what is the real plan? Government control of everyone.

Muthuraman Annamalai, Charlotte, NC, says:

Air safety is going to be a cause of concern with the operation of drones. A commonly referred statistic is that odds of a commercial plane crash are one for every 1.2 million flights. With falling prices of drones, there is going to be a vast number of drones in the air in the coming years. Capt. Chesley "Sully" Sullenberger has been quoted as saying, "It is not a matter of if it will happen. It is a matter of when it will happen."

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