Subject to Review

Abstract:Healthcare organizations are always looking to improve efficiency and control costs, and many take on quality projects to achieve these goals. However, several reports and studies, including a Minitab survery of 200 Six Sigma professionals, point to a failure rate of these quality projects ranging from 60 to 80 percent. The Minitab survey compiled a list of the top eight reasons why so many of the quality projects fail in the healthcare industry. The top reason cited for failure was a lack of support and interest from the quality project leaders, or leaders of the departments included in the project. Without support from management, even a well planned and executed project can fail. The fifth highest reason for failure was the implementation of projects that were too large or complex. Projects labelled as moderately successful were often smaller and had little complexity, making implementation simple and success could even be achieved without management support. Teams chosen for quality …

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