I loved reading about W. Edwards Deming in "Always Applicable" (June 2016, pp. 46-53). He was a man who changed a country, but remained mostly unknown even into the 1980s. Good ideas with positive messages are sometimes ignored or challenged, and it’s common for someone to say, "That’s not applicable here."
That didn’t stop Deming from spreading his ideas, even when the Western world would not listen to him. Those who continue listening to him have stayed in business after all these years.
Surrey, British Columbia
"Always Applicable" was an interesting and useful article, especially for those unfamiliar with W. Edwards Deming. For those who are familiar with his life and teachings, there are many interesting questions this article did not discuss, such as: Why are Deming’s ideas not required reading for today’s business leaders? Why has attention to his ideas steadily decreased over the last 20 years? Why is a new generation of CEOs seemingly uninterested in his work? Which of Deming’s principles have become obsolete in today’s environment? Which ideas should be renewed or removed?
In response to ASQ’s 70th anniversary ("Trivia Time," May 2016, pp.18-25):
I became an ASQ member in April, but I’ve been reading ASQ articles since 2007 after I retired from the U.S. military. I’m looking forward to expanding my knowledge and sharing it with future generations. More power to ASQ in sustaining the strength of the nation. Happy 70th anniversary!
I became an ASQ member in 2014 and have been focused on reading most of ASQ’s articles about quality. After I sat for the certified quality technician exam and didn’t pass, I started losing hope that I would become certified. But I’ve reversed my psychology, and I’m studying harder. I know ASQ will help me achieve my goal of becoming a quality lover. More power to ASQ, and happy 70th anniversary.
South Bend, IN
ASQ’s excellent track record was captured in "Trivia Time." This is awesome for a global organization that propagates quality, and advocates quality of life and social responsibility with no borders.
"Beyond Tried and True" (May 2016, pp. 42-49) was a great article. Thanks for writing it, Lance. The supplier risk classification form has helped me see how to address this in my own organization. I like the way this piece was written. It’s concise, clear and relevant to the newly revised ISO 9001 standard.
Frimley, United Kingdom
How should you approach employees about change initiatives to gain their buy-in? Watch ASQ TV’s latest episode to find out, and also learn about a tool that can make meetings more effective and curb personality clashes.
Visit http://videos.asq.org to access the full video library.
Receive Career Advice and Job Postings
Career Connection is a new monthly enewsletter that features articles, videos and other resources that can help you grow your professional quality career and improve your workplace. Career Connection also will deliver the latest quality-related job postings to your inbox and help your organization find top talent. To subscribe, visit http://tinyurl.com/asq-career-connection.
Our Experts Want Your Quality Questions
If you’re struggling with a difficult quality problem, our experts can help. Send your questions to firstname.lastname@example.org or submit them at http://tinyurl.com/qpexpertanswers, and a subject matter expert will provide a solution.
Quick Poll Results
Each month at www.qualityprogress.com, visitors can take an informal survey. Here are the numbers from last month‘s Quick Poll:
What is the most critical factor in a successful change management initiative?
- Ensuring the changes can be sustained. 34%
- Gaining staff buy-in. 34%
- Involving all key stakeholders. 16%
- Understanding an organization’s culture. 16%
Visit www.qualityprogress.com for the latest question:
What is most important for career advancement in quality?
- Attaining certifications.
- Keeping up with industry trends and news.
- Attending conferences or training seminars.
Recent headlines from ASQ’s global news service
Honda Rethinks Henry Ford’s Assembly Line
When Henry Ford pioneered the assembly line, he reasoned that assemblers could work faster if they didn’t have to keep track of multiple tasks and the correct order of installation. Honda Motor Co. is challenging those assumptions as it reinvents mass production for its Civic model. It introduced a new assembly approach that requires each worker to handle as many jobs as five workers would handle on a traditional Honda line.
Invasion Hasn’t Happened—Yet
The robots are coming—but not in numbers that would imperil most Americans’ jobs. Most economists doubt the gloomy predictions of mass unemployment. True, robots enjoy some advantages over humans; they can work 24 hours a day and don’t earn fringe benefits. Still, the economists have history on their side. It’s all happened before.
Want the latest
quality-related news and analysis?
The QNT Weekly enewsletter, available exclusively to ASQ members, delivers it every Friday. Subscribe now at http://email.asq.org/subscribe/qntwk.