To Measure Is to Know

Abstract:Quality is usually measured in qualitative terms, not quantitative. It can be very difficult to see the quality of products, systems, or services if there are no tangible metrics to compare them to, and such is often the case in the quality field. However, creating a system of metrics and how to apply and compare data to those metrics can provide helpful information about quality systems that are not quite measuring up. If the success of these systems can be measured, they can be fixed or improved. The other added benefits of a metrics system include more accessible data for everyone, more tangible goals to work toward rather than strategize about, and growing the value of an …

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--Osman Kursun, 12-06-2017



--Edwin Ventura, 08-04-2017


what if measurement data is unknown, measurement equipment is unknown,
measurement process is unknown, etc.

Aylin N. M.
CQPA, CQE, CQA
--Aylin N. M., 08-20-2016


if an operator doesn`t measure because she / he doesn`t know how to measure or because the measurement equipment is missing; or there is not such a procedure at all; eventhough measurement equipment not expensive at all
to measure; could there be any "normal" decision concluded out off that.
(beyond basics)
I find the phrase "what is measured usually gets fixed" very logical.

Aylin N. M.
CQPA, CQE, CQQ
--Aylin N. M., 08-20-2016



--Tex Bryant, 12-23-2015


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