Super Supplier

Abstract:Landis+Gyr, an independant unit of Toshiba Corp., provides energy management products and boasts annual sales of $1.6 billion globally. The company has many factories across the globe and employs around 5,200 people across all of its factories. A company so large requires reliable and competent suppliers, especially ones that create custom products exclusively for Landis+Gyr. To help select and audit suppliers, Landis+Gyr chose the Verband der Automobilindustrie (VDA) 6.3 audit tool, usually used in the automobile industry. Landis+Gyr had to then choose the top suppliers to regularly audit with the VDA 6.3, and these choices were based on the volume of products the suppliers provided, any suppliers that changed processes or materials, and suppliers with many past quality issues. Though the audits faced some challenges, the suppliers found the feedback useful and were able to better supply quality products to …

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