In response to "Change in Flow" (June 2015): When I worked as a quality engineer for an engineering, procurement and construction company, the main issues I dealt with involved ensuring design specifications included the adequate technical and quality requirements, and that design changes were adequately and correctly integrated within the design specifications and approved by the customer. Those changes correctly flowed down to the purchase order documentation.
I would add a quality engineer competent in each respective discipline (process, mechanical, civil/structural, instrumentation and electrical) to the respective departments. This may help to remove the silo effect by integrating quality into the departments rather than the historical "It’s in quality" many departments outside the quality department reject.
Great idea from ‘One Good Idea’
I used the table in "One Good Idea: The Statement Problem" (June 2015) to assist in writing clear and concise problem statements during the notification of event process, a process my organization uses to identify an unexpected incident or deviation before opening a full investigation. Everyone thought it was a great idea and loved having a visual to use as a tool versus a blank form with a section labeled "problem statement."
The statement in the headline of the article "Back to Basics: 1+1 = Zero Defects" (June 2015), which refers the need to partner your control plan with process failure mode and effects analysis (PFMEA), is very true, and I have personally confirmed it.
Control is designed to support PFMEA and not to replace it. PFMEA is championed by the manufacturing engineer, while the control plan is led by quality.
Otin Presley Meggisson
In response to "Like Abilities" (June 2015): I enjoyed the reinforcement of managing social media and the need to respond to positive reviews, as well as negative ones.
Rio Rancho, NM
In response to "Outside Influence" (May 2015): I wish I could have had the same type of opportunity as these high school students had when I was in school. The application of hands-on experience coupled with some class time is more impactful. I believe that you retain the information better because you can relate the classroom training to an actual exercise.
The latest episode of ASQ TV focuses on teams. Learn how to work effectively with a remotely based team, discover the project prioritization matrix and get advice from the world’s best teams. Watch for two new episodes this month, one on sustainability available July 7 and another on cost of quality available July 28. Visit http://videos.asq.org to access the full video library.
Learn more about ISO 14001 revision
Videos related to ISO 14001, the environmental management system standard, have been posted to the ASQ Standards Channel. ISO 14001 is being revised in 2015 and will align with ISO 9001:2015. Access the videos at http://videos.asq.org/asq-standards-channel.
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Quality News Today
Recent headlines from ASQ’s global news service
Just Another Day at the Crash Factory
The Insurance Institute for Highway Safety crashes about $4 million worth of vehicles each year in the quest to identify the cars and light trucks that are safest to drive. It does so independently, funded by insurers who support its research. Automakers are not involved in selecting tested vehicles, nor do they provide them.
Apple Finally Opens Up, Letting
You Test iOS 9
Opening up its beta software to the public is a smart, forward-thinking move. It means that average Joes—the people who actually buy iPhones—can toy around with the software and offer Apple feedback.