Seen & Heard

Well-done FMEA

In response to "3.4 per Million: Conducting FMEAs for Results," (June 2014, pp. 42-45): Excellent summary of key team characteristics as well as the mechanics of failure mode and effects analysis (FMEA). The team and meeting duration recommendations can be applied to other projects as well.

Steven J. Cooke
Charlotte, NC

Lean lessons

I enjoyed reading the opinions and responses from the panel of experts featured in the February 2014 article, "Learning From Experience" (pp. 14-19)). I have met three of these experts and have followed their lean journeys through the years.

Looking at my own journey with lean (which is now more than 30 years), I find myself in agreement with the lean plan-do-check-act concept. I’d like to contribute additional thoughts on this subject:

Many times, an organization’s failure to stay on their lean journey is primarily due to using the initial lean theory and concepts for several years without adaptation or change. For a lean program to work the best, you must always adjust the tools in the toolbox. The tools used by one organization may not work (or work as well) in another organization. Selecting the right tools for each organization’s specific situation can be frustrating because the selection often requires trial and error. But the rewards for having the right tools in place are numerous.

For the sustainability and longevity of a lean program, the best time to look for new tools is while the current ones are working well. Always look to the future and have the next generation of tools ready to slip into place, which, of course, starts the process over.

Rick Reed
Lawrenceville, GA

Top tweets

@MHengineering: Review by @ASQ of @tristanboutros #Process #Improvement Handbook: "perfect tool…excellent reference" http://ow.ly/xjwL6.

@Quality_On: ASQ: Back to Basics—How to plot OC curves in Excel: ow.ly/ybLWh.

@jimecalfa: @ASQ Quality Progress magazine "Benefits of Blogging" includes ideas from me @MarkGraban @curiouscat_com @jstepnio

LinkedIn discussions

Check out these discussion topics posted on LinkedIn. Visit the ASQ and QP group pages in LinkedIn to read more and add to the discussion.

Post by Daniel Stoelb: There are many very good problem-solving methods out there that can be used to effectively solve problems. But as this article asks, "Are Companies Solving the Right Problems?"

Post by Kush Shah: Has the improved quality performance of your organization resulted in increased sales and profit?

Tune In

The latest episode of ASQ TV (available Aug. 5) focuses on creating a safer food supply.

In the episode, learn about international standards that help keep food safe and take a look at the differences between these standards.

Also watch for an episode available Aug. 26 on culture of quality.

Visit http://videos.asq.org to access the full video library.

Online Extras

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Quick Poll Results

Each month at www.qualityprogress.com, visitors can take an informal survey. Here are the numbers from last month’s Quick Poll:

What is your favorite social media network?

  • LinkedIn. 43.8% 
  • Facebook.  36.8%
  • Other.  10.5%
  • Twitter.  8.7%
  • Instagram.  0%
Visit www.qualityprogress.com for the latest question:

What do you think is the most important component of a culture of quality?

  • Leadership.
  • Clearly articulated vision and values.
  • Meeting customer requirements.
  • Promoting innovation and risk taking.

Quality News Today

Recent headlines from ASQ’s global news service

BMW Gears Up Clean Cars With ISO Standards
To achieve its goals in manufacturing green cars, BMW underwent a full life-cycle assessment of its car-making process, resulting in it getting certified to ISO 14040 and ISO 14044.

Hacked Home: The Perils of Connected Devices
By the end of this decade, there could be some 50 billion things with web connections. This new network is turning out to be very useful. But security experts are sounding the alarm.

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The QNT Weekly enewsletter, available exclusively to ASQ members, delivers it every Friday.

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