Safety in the Skies

Abstract:This article compares the safety management system (SMS) guidelines promulgated by the Federal Aviation Administration (FAA) with the foundational quality theories proposed by such quality experts as Joseph M. Juran, Philip B. Crosby, and W. Edwards Deming. The …

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Aviation Safety & quality go hand in hand ; they are two sides of the same coin. Safety follows where quality leads. The authors have brought this into perspective by linking up SMS with AS 9100c & QMS & the PDCA cycle
--Aaron hurtis, 04-28-2014

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