Looping in Quality

Abstract:In manufacturing settings, the quality loop framework described in this article represents quality interaction, metrics, and ownership from the workstation to the customer. It provides a structured approach to integrating quality verification and validation into the assembly process. It ensures a built-in quality system and drives effective problem solving with cross-functional teams that improve quality without adding more inspectors for containment action. The application of this quality loop method in automotive seat, axle, appliance and other equipment assembly plants has proven to be beneficial in controlling and efficiently managing product quality. Combining the quality loop framework with a cross-functional quality action team is an effective approach to managing quality issues, reducing cost of poor quality, and improving customer …

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That's an amazing article.
--Eric Thompson, 04-29-2014


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