Pointed in the Right Direction

Abstract:November 2011 saw the release of a new edition of ISO 19011 — Guidelines for auditing management systems. The 2011 revision expands the scope of the standard from quality and environmental management systems to all management system disciplines and details …

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Can either one of the authors explain to me why Service Management (ISO 20000)was omitted from Annex A (ISO 19011:2011)?
--Richard J. Gillis, 10-29-2012


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